Campbell, Calif. - May 3, 2007 - Home Director, Inc., a provider of reliable infrastructure, entertainment, and control products for the Connected Home market, today announced that it has entered into an agreement with Peak8 Solutions whereby Home Director will be the exclusive supplier of the Peak8 service platform to new production homes. The Peak8 service platform improves the homeowner's on-going experience with digital lifestyle products such as PCs, mobile devices, consumer electronics, and home networks by solving problems that sometimes occur - creating a new level of customer satisfaction for homeowners in developments using Home Director products and technologies.
The digital lifestyle
"Ten years ago, Home Director pioneered the structured wiring market that transformed the distribution of data, voice, and video in the home - creating a more reliable infrastructure for those services," said Michael Liddle, CEO of Home Director. "But today, homeowners want more. They want the same reliable service from their PCs, home networks, and consumer electronics. They want a single number to call when things don't work as they should. And they want a single service provider to engage, diagnose, and repair all the technologies in their home. The Peak8 technology revolutionizes the process of delivering technical support by presenting all pertinent information to the service provider thereby reducing the time required to diagnose and remediate any problem. Together, Home Director and Peak8 are taking a leadership role in addressing the homeowner's end-to-end technology needs."
"Home Director products are known for being highly reliable. Therefore, it is with great pride that we join with them to extend the level of customer satisfaction to the on-going support of digital lifestyle products in new production homes," said Ronald A. Renjilian, CEO and founder of Peak8 Systems. "Through the tight integration of Home Director products and the Peak8 service platform, we hope to break the barrier restricting the mass adoption of the digital lifestyle in new production homes."
About Home Director:
Home Director delivers reliable infrastructure, entertainment, and control products for the Connected Home. The company's complete line of wired and wireless products provides affordable solutions to home entertainment, communications and comfort, and offers unique opportunities for networking within production home communities. Learn more about us on the web at www.HomeDirector.com.
About Peak8 Solutions:
Peak8 Partners, LLC, doing business as Peak8 Solutions is a software and services company that supports the digital lifestyle. Peak8 offers a comprehensive solution suite designed to improve the productivity and effectiveness of technical support call centers. Peak8 also offers consumer friendly software that improves the stability and performance of digital lifestyle products while empowering users with an intelligent self-service capability.
Founded in 2004 and backed by a group of veteran Broadband Service Provider, Software and Customer Service & Support executives, Peak8 is taking the lead in the digital lifestyle, digital networking, and technical support marketplace. For more information and pricing please contact us at www.peak8solutions.com.
Media Contact
Dave Hurley
(408) 340-7332
dhurley@homedirector.com