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Brand Use Study for CABINETRY (SEMI-CUSTOM AND CUSTOM)

Survey Years:
Quality Rating
Awareness & Use
About the Study
CABINETRY (SEMI-CUSTOM AND CUSTOM)-2001-Quality Rating

Quality Rating

How do you rate the QUALITY of each brand you are familiar with?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders
Wood-Mode4.04.4*3.9*4.2*3.3*
KraftMaid3.83.8*3.6*4.03.6*
Poggenpohl3.8*5.0*3.6*4.2*3.4*
Quaker Maid3.84.0*3.7*3.9*3.3*
Brookhaven3.7*3.5*3.8*4.0*3.4*
Decora3.74.2*3.7*4.0*3.3*
Canyon Creek3.6*4.0*2.7*4.3*3.6*
Fieldstone3.6*4.0*3.8*3.7*3.2*
Rutt3.6*4.7*2.5*3.0*2.8*
Timberlake3.63.5*3.6*3.3*3.8*
Wellborn3.64.0*3.3*3.7*3.4*
Wellcraft3.63.9*3.0*3.9*3.3*
Canac3.53.7*3.4*3.7*3.0*
Crystal3.5*4.0*3.6*3.3*3.4*
Bruce3.4*3.8*3.0*3.7*3.0*
Kemper3.4*4.5*3.5*3.3*2.8*
Riviera3.3*3.0*3.7*3.3*
Ultracraft3.3*3.7*2.7*4.5*2.7*
Amera3.2*3.0*3.2*3.7*2.8*
LesCare3.1*3.8*2.5*4.0*2.5*
Starmark3.1*4.0*3.0*3.7*2.5*
Allmilmo2.9*4.0*2.7*3.0*2.3*
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders
Wood-Mode4.1*3.3*4.1*4.3
KraftMaid4.0*3.93.93.6
Poggenpohl4.5*3.3*3.7*3.9
Quaker Maid4.3*3.5*3.8*3.6
Brookhaven3.0*4.0*3.1*3.9
Decora4.0*4.1*3.6*3.5
Canyon Creek4.5*3.5*3.9*2.8
Fieldstone4.0*3.7*3.3*3.8
Rutt3.5*3.7*3.7*3.5
Timberlake3.5*3.8*3.4*3.3
Wellborn4.0*3.6*3.8*3.3
Wellcraft4.0*4.0*3.5*3.3
Canac4.3*3.6*3.6*3.1
Crystal3.0*3.5*2.8*4.0
Bruce4.5*4.0*3.5*2.6
Kemper3.5*3.7*3.6*2.7
Riviera5.0*3.7*1.0*3.3
Ultracraft4.0*4.3*2.0*3.0
Amera3.0*2.8*3.0*3.5
LesCare3.0*3.7*3.3*2.9
Starmark3.0*4.0*2.5*2.5
Allmilmo4.0*3.7*2.0*2.3
Units Built
1-45-4950+
base: BUILDER builders
Wood-Mode4.5*3.9*3.4*
KraftMaid3.84.03.4*
Poggenpohl4.5*3.9*3.0*
Quaker Maid3.8*3.9*3.6*
Brookhaven3.9*3.7*3.0*
Decora3.9*3.9*2.5*
Canyon Creek4.5*3.6*2.8*
Fieldstone4.0*3.9*2.0*
Rutt4.3*3.5*3.0*
Timberlake3.9*3.5*3.4*
Wellborn3.7*3.73.4*
Wellcraft4.0*3.6*3.0*
Canac3.4*3.6*3.3*
Crystal3.8*3.6*2.0*
Bruce4.0*3.8*2.0*
Kemper3.4*3.7*2.8*
Riviera3.3*3.7*2.0*
Ultracraft3.6*2.3*
Amera2.8*3.6*2.8*
LesCare5.0*3.1*2.7*
Starmark3.3*3.1*3.0*
Allmilmo2.8*3.0*
CABINETRY (SEMI-CUSTOM AND CUSTOM)-2001-Brand Best at Communicating with Builders
Select Detail Statistics:

Brand Best at Communicating with Builders

Considering ads, mailings, personal visits, etc., which one brand is BEST AT COMMUNICATING with you?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders421.059.0113.0166.083.0
KraftMaid11.0%14.0%10.0%14.0%7.0%
Wood-Mode3.0%5.0%2.0%4.0%2.0%
Canac2.0%0.0%1.0%4.0%0.0%
Wellborn2.0%2.0%2.0%2.0%0.0%
Amera1.0%0.0%3.0%0.0%0.0%
Brookhaven1.0%7.0%0.0%1.0%0.0%
Canyon Creek1.0%0.0%0.0%1.0%4.0%
Decora1.0%0.0%1.0%1.0%2.0%
Quaker Maid1.0%7.0%0.0%1.0%0.0%
Rutt1.0%3.0%0.0%1.0%0.0%
Wellcraft1.0%3.0%1.0%1.0%0.0%
Allmilmo0.0%2.0%0.0%0.0%0.0%
Bruce0.0%0.0%0.0%1.0%0.0%
Crystal0.0%0.0%1.0%0.0%1.0%
Fieldstone0.0%0.0%0.0%0.0%0.0%
Kemper0.0%0.0%1.0%0.0%0.0%
LesCare0.0%2.0%1.0%0.0%0.0%
Poggenpohl0.0%0.0%1.0%0.0%1.0%
Riviera0.0%0.0%0.0%0.0%0.0%
Starmark0.0%2.0%1.0%0.0%0.0%
Timberlake0.0%0.0%0.0%0.0%2.0%
Ultracraft0.0%2.0%0.0%0.0%0.0%
other5.0%2.0%2.0%7.0%7.0%
no answer64.0%51.0%71.0%61.0%71.0%
answered multiple2.0%0.0%4.0%2.0%1.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders46.0134.0125.0104.0
KraftMaid13.0%15.0%12.0%6.0
Wood-Mode2.0%1.0%5.0%4.0
Canac2.0%1.0%1.0%3.0
Wellborn2.0%1.0%3.0%0.0
Amera0.0%1.0%1.0%1.0
Brookhaven2.0%1.0%1.0%2.0
Canyon Creek2.0%0.0%2.0%0.0
Decora0.0%1.0%2.0%1.0
Quaker Maid4.0%1.0%1.0%1.0
Rutt0.0%1.0%1.0%1.0
Wellcraft2.0%1.0%2.0%0.0
Allmilmo0.0%1.0%0.0%0.0
Bruce0.0%0.0%1.0%0.0
Crystal0.0%1.0%0.0%1.0
Fieldstone0.0%0.0%0.0%0.0
Kemper0.0%0.0%1.0%0.0
LesCare0.0%1.0%0.0%1.0
Poggenpohl0.0%0.0%1.0%1.0
Riviera0.0%0.0%0.0%0.0
Starmark0.0%1.0%1.0%0.0
Timberlake0.0%0.0%1.0%1.0
Ultracraft0.0%1.0%0.0%0.0
other4.0%5.0%3.0%8.0
no answer63.0%63.0%61.0%68.0
answered multiple2.0%3.0%2.0%2.0
Units Built
1-45-4950+
base: BUILDER builders151.0198.066.0
KraftMaid13.0%12.0%5.0%
Wood-Mode5.0%2.0%3.0%
Canac1.0%2.0%5.0%
Wellborn1.0%2.0%5.0%
Amera0.0%1.0%2.0%
Brookhaven3.0%1.0%0.0%
Canyon Creek1.0%1.0%0.0%
Decora1.0%1.0%3.0%
Quaker Maid1.0%1.0%2.0%
Rutt0.0%1.0%2.0%
Wellcraft1.0%1.0%3.0%
Allmilmo0.0%0.0%2.0%
Bruce1.0%0.0%0.0%
Crystal1.0%1.0%0.0%
Fieldstone0.0%0.0%0.0%
Kemper1.0%0.0%0.0%
LesCare1.0%1.0%0.0%
Poggenpohl0.0%1.0%0.0%
Riviera0.0%0.0%0.0%
Starmark1.0%1.0%0.0%
Timberlake0.0%1.0%0.0%
Ultracraft0.0%1.0%0.0%
other6.0%2.0%12.0%
no answer62.0%67.0%59.0%
answered multiple1.0%4.0%0.0%

Brand Familiarity

Which brands have you HEARD OF?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders421.059.0113.0166.083.0
KraftMaid65.0%73.0%65.0%63.0%64.0%
Wellborn33.0%37.0%28.0%39.0%27.0%
Quaker Maid30.0%56.0%23.0%30.0%22.0%
Wood-Mode30.0%53.0%30.0%30.0%16.0%
Wellcraft26.0%25.0%19.0%30.0%28.0%
Canac23.0%14.0%20.0%25.0%28.0%
Timberlake23.0%14.0%22.0%23.0%31.0%
Bruce15.0%14.0%11.0%17.0%18.0%
Decora15.0%14.0%20.0%11.0%16.0%
Brookhaven14.0%19.0%13.0%10.0%18.0%
Kemper14.0%19.0%20.0%9.0%13.0%
Fieldstone11.0%12.0%14.0%8.0%13.0%
Riviera11.0%3.0%15.0%8.0%17.0%
Poggenpohl10.0%7.0%10.0%8.0%14.0%
Rutt10.0%25.0%11.0%7.0%6.0%
Amera9.0%3.0%19.0%4.0%7.0%
Canyon Creek9.0%7.0%5.0%6.0%23.0%
Crystal9.0%5.0%14.0%5.0%11.0%
Starmark9.0%7.0%14.0%5.0%10.0%
Ultracraft7.0%8.0%5.0%7.0%7.0%
Allmilmo6.0%7.0%6.0%5.0%6.0%
LesCare6.0%10.0%6.0%5.0%5.0%
other21.0%14.0%20.0%25.0%17.0%
indicated one or more86.0%92.0%88.0%87.0%80.0%
no answer11.0%8.0%10.0%8.0%20.0%
no answer3.0%0.0%3.0%5.0%0.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders46.0134.0125.0104.0
KraftMaid59.0%66.0%74.0%61.0
Wellborn20.0%37.0%39.0%30.0
Quaker Maid33.0%22.0%34.0%33.0
Wood-Mode20.0%19.0%34.0%46.0
Wellcraft24.0%26.0%25.0%27.0
Canac20.0%19.0%24.0%28.0
Timberlake17.0%22.0%27.0%22.0
Bruce7.0%16.0%16.0%18.0
Decora4.0%12.0%19.0%19.0
Brookhaven7.0%10.0%14.0%23.0
Kemper11.0%17.0%14.0%12.0
Fieldstone7.0%10.0%10.0%16.0
Riviera7.0%10.0%10.0%15.0
Poggenpohl9.0%7.0%6.0%18.0
Rutt4.0%7.0%11.0%16.0
Amera9.0%6.0%7.0%14.0
Canyon Creek9.0%6.0%14.0%10.0
Crystal4.0%5.0%6.0%17.0
Starmark7.0%9.0%7.0%12.0
Ultracraft4.0%4.0%7.0%11.0
Allmilmo2.0%5.0%3.0%12.0
LesCare2.0%4.0%5.0%12.0
other17.0%17.0%22.0%27.0
indicated one or more74.0%84.0%93.0%89.0
no answer20.0%14.0%5.0%9.0
no answer7.0%2.0%2.0%2.0
Units Built
1-45-4950+
base: BUILDER builders151.0198.066.0
KraftMaid65.0%67.0%59.0%
Wellborn26.0%38.0%38.0%
Quaker Maid26.0%31.0%33.0%
Wood-Mode30.0%32.0%26.0%
Wellcraft21.0%29.0%29.0%
Canac13.0%26.0%35.0%
Timberlake17.0%25.0%33.0%
Bruce11.0%18.0%17.0%
Decora15.0%15.0%15.0%
Brookhaven14.0%14.0%12.0%
Kemper12.0%14.0%17.0%
Fieldstone9.0%12.0%14.0%
Riviera11.0%12.0%9.0%
Poggenpohl7.0%11.0%12.0%
Rutt7.0%12.0%9.0%
Amera7.0%9.0%12.0%
Canyon Creek6.0%11.0%12.0%
Crystal7.0%10.0%8.0%
Starmark8.0%9.0%11.0%
Ultracraft5.0%9.0%6.0%
Allmilmo3.0%7.0%9.0%
LesCare2.0%9.0%6.0%
other18.0%19.0%33.0%
indicated one or more85.0%87.0%88.0%
no answer12.0%11.0%9.0%
no answer3.0%2.0%3.0%

Brands Used the Most

Which brand(s) does your firm USE THE MOST?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders421.059.0113.0166.083.0
KraftMaid12.0%15.0%10.0%13.0%10.0%
Wellborn5.0%10.0%3.0%7.0%2.0%
Decora3.0%0.0%4.0%2.0%4.0%
Wellcraft3.0%5.0%2.0%4.0%1.0%
Wood-Mode3.0%10.0%2.0%3.0%1.0%
Amera2.0%0.0%5.0%0.0%1.0%
Brookhaven2.0%3.0%1.0%2.0%1.0%
Canac2.0%0.0%2.0%4.0%0.0%
Quaker Maid2.0%5.0%2.0%1.0%0.0%
Timberlake2.0%0.0%1.0%2.0%4.0%
Bruce1.0%0.0%1.0%1.0%1.0%
Canyon Creek1.0%0.0%0.0%1.0%2.0%
Crystal1.0%0.0%2.0%0.0%2.0%
Fieldstone1.0%3.0%0.0%1.0%0.0%
Kemper1.0%0.0%4.0%0.0%1.0%
LesCare1.0%5.0%2.0%0.0%0.0%
Poggenpohl1.0%2.0%0.0%1.0%1.0%
Rutt1.0%3.0%0.0%1.0%0.0%
Starmark1.0%0.0%1.0%1.0%0.0%
Ultracraft1.0%3.0%0.0%1.0%0.0%
Allmilmo0.0%2.0%0.0%0.0%0.0%
Riviera0.0%0.0%1.0%0.0%1.0%
other11.0%7.0%12.0%14.0%6.0%
indicated one or more42.0%53.0%38.0%46.0%30.0%
did not indicate39.0%39.0%43.0%34.0%45.0%
no answer10.0%0.0%12.0%14.0%7.0%
no answer9.0%8.0%6.0%6.0%18.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders46.0134.0125.0104.0
KraftMaid11.0%11.0%16.0%9.0
Wellborn4.0%6.0%8.0%2.0
Decora2.0%3.0%2.0%3.0
Wellcraft4.0%2.0%4.0%3.0
Wood-Mode2.0%1.0%3.0%8.0
Amera0.0%0.0%2.0%4.0
Brookhaven2.0%1.0%0.0%5.0
Canac4.0%1.0%2.0%0.0
Quaker Maid4.0%1.0%1.0%1.0
Timberlake2.0%1.0%2.0%2.0
Bruce2.0%1.0%0.0%1.0
Canyon Creek0.0%0.0%2.0%0.0
Crystal0.0%1.0%0.0%3.0
Fieldstone0.0%1.0%0.0%2.0
Kemper0.0%1.0%2.0%1.0
LesCare0.0%1.0%2.0%2.0
Poggenpohl0.0%0.0%1.0%2.0
Rutt0.0%0.0%2.0%1.0
Starmark0.0%1.0%1.0%0.0
Ultracraft0.0%1.0%0.0%1.0
Allmilmo0.0%1.0%0.0%0.0
Riviera2.0%0.0%0.0%1.0
other13.0%8.0%12.0%13.0
indicated one or more37.0%34.0%50.0%45.0
did not indicate28.0%43.0%36.0%42.0
no answer24.0%10.0%10.0%6.0
no answer11.0%12.0%4.0%7.0
Units Built
1-45-4950+
base: BUILDER builders151.0198.066.0
KraftMaid15.0%13.0%2.0%
Wellborn4.0%6.0%6.0%
Decora4.0%2.0%3.0%
Wellcraft1.0%6.0%2.0%
Wood-Mode7.0%2.0%2.0%
Amera1.0%2.0%3.0%
Brookhaven2.0%2.0%0.0%
Canac1.0%2.0%5.0%
Quaker Maid2.0%2.0%0.0%
Timberlake0.0%3.0%5.0%
Bruce0.0%2.0%0.0%
Canyon Creek0.0%2.0%0.0%
Crystal1.0%1.0%0.0%
Fieldstone1.0%1.0%0.0%
Kemper2.0%1.0%2.0%
LesCare1.0%2.0%0.0%
Poggenpohl0.0%2.0%0.0%
Rutt0.0%2.0%0.0%
Starmark1.0%1.0%0.0%
Ultracraft1.0%1.0%0.0%
Allmilmo0.0%0.0%2.0%
Riviera0.0%1.0%0.0%
other11.0%9.0%17.0%
indicated one or more44.0%41.0%38.0%
did not indicate37.0%39.0%45.0%
no answer8.0%12.0%11.0%
no answer11.0%8.0%6.0%

Brands Used in Past 2 Years

Which brands has your firm USED IN THE PAST 2 YEARS in the homes you've built (including brands you subcontracted with others to install)?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders421.059.0113.0166.083.0
KraftMaid25.0%36.0%22.0%25.0%22.0%
Wellborn10.0%19.0%7.0%13.0%2.0%
Wood-Mode8.0%17.0%7.0%7.0%2.0%
Quaker Maid6.0%14.0%3.0%7.0%2.0%
Canac5.0%0.0%4.0%8.0%2.0%
Decora5.0%7.0%6.0%3.0%5.0%
Timberlake5.0%5.0%4.0%5.0%8.0%
Wellcraft5.0%10.0%2.0%7.0%4.0%
Amera4.0%0.0%11.0%1.0%1.0%
Brookhaven4.0%8.0%4.0%2.0%5.0%
Crystal3.0%2.0%5.0%1.0%4.0%
Kemper3.0%2.0%9.0%0.0%4.0%
Bruce2.0%2.0%1.0%2.0%2.0%
Canyon Creek2.0%0.0%1.0%2.0%5.0%
Fieldstone2.0%3.0%4.0%2.0%0.0%
LesCare2.0%7.0%2.0%1.0%0.0%
Poggenpohl2.0%2.0%2.0%2.0%2.0%
Starmark2.0%2.0%4.0%2.0%0.0%
Ultracraft2.0%5.0%1.0%1.0%2.0%
Allmilmo1.0%2.0%1.0%1.0%0.0%
Riviera1.0%0.0%1.0%1.0%5.0%
Rutt1.0%8.0%0.0%1.0%0.0%
other13.0%12.0%13.0%16.0%8.0%
indicated one or more59.0%80.0%58.0%61.0%42.0%
did not indicate23.0%12.0%24.0%20.0%33.0%
no answer11.0%8.0%10.0%8.0%20.0%
no answer7.0%0.0%8.0%10.0%5.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders46.0134.0125.0104.0
KraftMaid22.0%24.0%28.0%26.0
Wellborn7.0%13.0%13.0%6.0
Wood-Mode7.0%2.0%7.0%16.0
Quaker Maid11.0%4.0%6.0%6.0
Canac7.0%2.0%7.0%4.0
Decora4.0%4.0%6.0%6.0
Timberlake4.0%5.0%5.0%6.0
Wellcraft9.0%4.0%6.0%5.0
Amera0.0%3.0%3.0%7.0
Brookhaven2.0%1.0%4.0%10.0
Crystal2.0%1.0%1.0%7.0
Kemper4.0%3.0%3.0%2.0
Bruce2.0%3.0%2.0%1.0
Canyon Creek2.0%1.0%3.0%2.0
Fieldstone2.0%1.0%2.0%5.0
LesCare0.0%1.0%2.0%5.0
Poggenpohl2.0%1.0%2.0%4.0
Starmark2.0%3.0%2.0%1.0
Ultracraft2.0%1.0%1.0%4.0
Allmilmo2.0%1.0%0.0%1.0
Riviera2.0%1.0%0.0%4.0
Rutt0.0%0.0%2.0%3.0
other15.0%10.0%14.0%16.0
indicated one or more50.0%50.0%70.0%65.0
did not indicate17.0%28.0%18.0%22.0
no answer20.0%14.0%5.0%9.0
no answer13.0%7.0%8.0%4.0
Units Built
1-45-4950+
base: BUILDER builders151.0198.066.0
KraftMaid32.0%25.0%8.0%
Wellborn7.0%13.0%11.0%
Wood-Mode10.0%7.0%5.0%
Quaker Maid6.0%6.0%5.0%
Canac2.0%6.0%9.0%
Decora7.0%4.0%3.0%
Timberlake3.0%6.0%8.0%
Wellcraft5.0%7.0%2.0%
Amera3.0%4.0%6.0%
Brookhaven6.0%3.0%3.0%
Crystal3.0%4.0%0.0%
Kemper4.0%2.0%3.0%
Bruce1.0%2.0%3.0%
Canyon Creek1.0%3.0%2.0%
Fieldstone2.0%3.0%2.0%
LesCare1.0%4.0%0.0%
Poggenpohl1.0%4.0%2.0%
Starmark1.0%2.0%3.0%
Ultracraft1.0%3.0%0.0%
Allmilmo0.0%1.0%2.0%
Riviera2.0%2.0%0.0%
Rutt1.0%3.0%0.0%
other13.0%11.0%21.0%
indicated one or more61.0%59.0%55.0%
did not indicate21.0%22.0%29.0%
no answer12.0%11.0%9.0%
no answer6.0%8.0%8.0%
Purpose

The findings cited in this report are based on a survey sponsored by Hanley-Wood, LLC, on behalf of their publication, BUILDER.

The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders in the BUILDER audience. Specific areas of inquiry included:

  • The number and average sale price of residential units built by respondents' firms in 2004.
  • Respondents' familiarity with, use of, and opinions about brands in 69 product categories.
  • The one brand within each category respondents feel is best at communicating with them.
Method

The survey sample of 6,250 was selected in systematic fashion by Palm Coast Data, Inc., and Readex from BUILDER's domestic, qualified "builder" circulation of approximately 125,000 recipients at the time of sample selection.

Five versions of an 8-page questionnaire were designed jointly by BUILDER and Readex. Each version contained two questions common to all versions, with the remaining brand-specific questions unique to each.

Data was collected via mail survey from October 18 to December 11, 2000. To ensure the value of this brand use data to manufacturers, the findings cited in this report are based on the 2,247 respondents who indicated their firms built residential units in 2000 (36% of the survey sample).

The margin of error for percentages based on all 2,247 usable responses is ±2.0% at the 95% confidence level. The margin of error for percentages based on smaller sample sizes—census regions, for example— will be larger.