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Faucets

Brand Use Study for FAUCETS

Survey Years:
Quality Rating
Awareness & Use
About the Study
FAUCETS-2001-Quality Rating

Quality Rating

How do you rate the QUALITY of each brand you are familiar with?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders
Kohler4.44.6*4.34.44.4
Grohe4.34.5*4.2*4.2*4.4
Moen4.34.34.24.44.3
Franke4.24.0*4.0*3.9*4.6*
Delta4.14.24.14.23.9
Hansgrohe4.1*3.7*4.0*3.9*4.7*
American Standard4.04.14.13.93.8
Brass Craft4.0*4.0*4.0*4.0*4.0*
Broadway Collection3.9*3.0*4.0*4.0*4.0*
Elkay3.94.2*3.73.93.9
Eljer3.84.0*3.73.73.9
Jado3.8*3.0*3.8*3.9*3.7*
Nibco3.8*4.1*3.7*3.3*4.2*
Chicago3.74.0*4.0*3.4*3.6*
Gerber3.74.0*3.6*3.5*3.9*
KWC3.7*4.5*3.0*3.0*3.9*
Price Pfister3.73.6*3.4*3.93.6
Peerless3.63.5*3.73.63.5*
Artistic Brass3.53.0*3.7*3.7*3.3*
Barclay3.5*3.0*3.4*3.9*3.0*
Sterling3.54.0*3.4*3.53.3*
U.S. Brass/Valley3.5*4.0*3.0*3.9*2.8*
Briggs3.43.8*3.3*3.4*3.2*
Universal-Rundle3.43.7*3.1*3.4*3.4*
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders
Kohler4.3*4.44.54.4
Grohe4.2*4.2*4.54.3
Moen4.34.34.34.2
Franke4.0*4.3*3.7*4.3
Delta4.34.14.14.0
Hansgrohe4.0*4.0*4.0*4.1
American Standard4.1*4.13.94.0
Brass Craft4.0*4.3*4.1*3.6
Broadway Collection4.0*4.5*4.0*3.7
Elkay3.8*3.9*3.93.9
Eljer4.1*3.93.83.7
Jado4.0*2.5*3.8*3.9
Nibco4.0*3.3*3.9*4.0
Chicago3.8*3.0*3.6*4.0
Gerber4.0*3.9*3.6*3.6
KWC4.0*3.0*3.4*4.2
Price Pfister3.8*3.93.63.6
Peerless3.5*3.63.63.7
Artistic Brass4.3*3.7*3.1*3.6
Barclay3.5*4.0*3.4*3.7
Sterling3.9*3.4*3.5*3.3
U.S. Brass/Valley4.0*2.0*3.4*3.8
Briggs3.7*3.3*3.4*3.4
Universal-Rundle3.5*2.9*3.2*3.7
Units Built
1-45-4950+
base: BUILDER builders
Kohler4.34.44.4
Grohe4.24.54.2*
Moen4.24.34.3
Franke4.3*4.1*3.8*
Delta4.04.24.1
Hansgrohe4.0*4.2*3.5*
American Standard4.03.94.0*
Brass Craft4.4*3.7*4.0*
Broadway Collection3.6*4.2*3.0*
Elkay3.83.93.9*
Eljer3.83.93.8*
Jado3.9*3.8*3.3*
Nibco3.9*3.9*3.5*
Chicago3.6*4.0*2.7*
Gerber3.6*3.93.4*
KWC3.6*3.9*3.5*
Price Pfister3.63.73.9*
Peerless3.73.53.4*
Artistic Brass3.5*3.7*3.2*
Barclay3.3*3.7*3.5*
Sterling3.6*3.43.7*
U.S. Brass/Valley3.0*3.9*3.4*
Briggs3.2*3.5*3.3*
Universal-Rundle3.2*3.7*3.2*
FAUCETS-2001-Brand Best at Communicating with Builders
Select Detail Statistics:

Brand Best at Communicating with Builders

Considering ads, mailings, personal visits, etc., which one brand is BEST AT COMMUNICATING with you?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Moen16.0%24.0%18.0%12.0%14.0%
Delta14.0%7.0%17.0%18.0%9.0%
Kohler12.0%16.0%9.0%11.0%17.0%
American Standard3.0%7.0%3.0%2.0%1.0%
Price Pfister2.0%0.0%2.0%2.0%1.0%
Grohe1.0%0.0%0.0%0.0%3.0%
Artistic Brass0.0%0.0%0.0%1.0%0.0%
Barclay0.0%0.0%0.0%0.0%0.0%
Brass Craft0.0%0.0%0.0%0.0%0.0%
Briggs0.0%0.0%0.0%1.0%0.0%
Broadway Collection0.0%0.0%0.0%1.0%0.0%
Chicago0.0%4.0%0.0%0.0%0.0%
Eljer0.0%0.0%0.0%0.0%1.0%
Elkay0.0%0.0%0.0%0.0%1.0%
Franke0.0%0.0%0.0%0.0%0.0%
Gerber0.0%0.0%0.0%1.0%0.0%
Hansgrohe0.0%0.0%0.0%0.0%0.0%
Jado0.0%0.0%0.0%0.0%0.0%
KWC0.0%0.0%0.0%0.0%0.0%
Nibco0.0%0.0%0.0%1.0%0.0%
Peerless0.0%0.0%0.0%0.0%0.0%
Sterling0.0%0.0%0.0%0.0%0.0%
U.S. Brass/Valley0.0%0.0%0.0%0.0%0.0%
Universal-Rundle0.0%0.0%0.0%0.0%0.0%
other0.0%0.0%0.0%1.0%0.0%
no answer46.0%38.0%48.0%47.0%48.0%
answered multiple4.0%4.0%2.0%4.0%6.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Moen16.0%17.0%18.0%13.0
Delta22.0%22.0%12.0%9.0
Kohler2.0%9.0%13.0%21.0
American Standard2.0%3.0%4.0%2.0
Price Pfister4.0%2.0%1.0%2.0
Grohe0.0%0.0%1.0%2.0
Artistic Brass0.0%1.0%1.0%0.0
Barclay0.0%0.0%0.0%0.0
Brass Craft0.0%0.0%0.0%0.0
Briggs2.0%0.0%0.0%0.0
Broadway Collection0.0%0.0%0.0%1.0
Chicago0.0%1.0%0.0%1.0
Eljer2.0%0.0%0.0%0.0
Elkay0.0%0.0%0.0%1.0
Franke0.0%0.0%0.0%0.0
Gerber0.0%0.0%0.0%1.0
Hansgrohe0.0%0.0%0.0%0.0
Jado0.0%0.0%0.0%0.0
KWC0.0%0.0%0.0%0.0
Nibco0.0%0.0%0.0%1.0
Peerless0.0%0.0%0.0%0.0
Sterling0.0%0.0%0.0%0.0
U.S. Brass/Valley0.0%0.0%0.0%0.0
Universal-Rundle0.0%0.0%0.0%0.0
other0.0%0.0%1.0%0.0
no answer51.0%42.0%45.0%46.0
answered multiple0.0%5.0%6.0%2.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Moen13.0%17.0%19.0%
Delta13.0%17.0%13.0%
Kohler12.0%12.0%15.0%
American Standard5.0%2.0%1.0%
Price Pfister2.0%1.0%0.0%
Grohe1.0%1.0%0.0%
Artistic Brass1.0%0.0%0.0%
Barclay0.0%0.0%0.0%
Brass Craft0.0%0.0%0.0%
Briggs0.0%0.0%1.0%
Broadway Collection0.0%0.0%0.0%
Chicago1.0%0.0%0.0%
Eljer0.0%0.0%0.0%
Elkay1.0%0.0%0.0%
Franke0.0%0.0%0.0%
Gerber1.0%0.0%0.0%
Hansgrohe0.0%0.0%0.0%
Jado0.0%0.0%0.0%
KWC0.0%0.0%0.0%
Nibco0.0%0.0%0.0%
Peerless0.0%0.0%0.0%
Sterling0.0%0.0%0.0%
U.S. Brass/Valley0.0%0.0%0.0%
Universal-Rundle0.0%0.0%0.0%
other1.0%0.0%0.0%
no answer45.0%46.0%47.0%
answered multiple6.0%2.0%3.0%

Brand Familiarity

Which brands have you HEARD OF?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Delta88.0%91.0%89.0%88.0%83.0%
Kohler85.0%82.0%86.0%85.0%85.0%
Moen85.0%85.0%84.0%85.0%87.0%
American Standard83.0%89.0%80.0%84.0%81.0%
Price Pfister71.0%64.0%62.0%77.0%78.0%
Eljer64.0%71.0%61.0%65.0%62.0%
Peerless59.0%47.0%70.0%61.0%50.0%
Elkay58.0%64.0%58.0%55.0%59.0%
Grohe44.0%49.0%38.0%35.0%65.0%
Sterling39.0%35.0%44.0%41.0%31.0%
Gerber34.0%44.0%41.0%34.0%20.0%
Briggs33.0%24.0%28.0%39.0%34.0%
Universal-Rundle28.0%33.0%28.0%31.0%21.0%
Chicago21.0%15.0%23.0%17.0%30.0%
Artistic Brass17.0%5.0%16.0%20.0%20.0%
Franke17.0%24.0%12.0%15.0%25.0%
Jado14.0%11.0%9.0%14.0%24.0%
U.S. Brass/Valley14.0%13.0%13.0%17.0%12.0%
Barclay12.0%5.0%14.0%16.0%7.0%
Nibco12.0%16.0%9.0%12.0%12.0%
Brass Craft11.0%7.0%9.0%11.0%15.0%
Hansgrohe11.0%15.0%9.0%12.0%10.0%
Broadway Collection9.0%9.0%9.0%11.0%6.0%
KWC7.0%7.0%5.0%5.0%14.0%
other2.0%0.0%0.0%3.0%1.0%
indicated one or more97.0%96.0%98.0%98.0%95.0%
no answer3.0%2.0%2.0%2.0%5.0%
no answer0.0%2.0%0.0%0.0%0.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Delta92.0%90.0%90.0%85.0
Kohler76.0%85.0%87.0%89.0
Moen78.0%88.0%89.0%87.0
American Standard75.0%79.0%89.0%87.0
Price Pfister76.0%68.0%74.0%74.0
Eljer61.0%58.0%70.0%67.0
Peerless69.0%62.0%57.0%59.0
Elkay55.0%48.0%65.0%64.0
Grohe20.0%31.0%47.0%67.0
Sterling37.0%33.0%44.0%40.0
Gerber29.0%30.0%32.0%43.0
Briggs37.0%26.0%38.0%33.0
Universal-Rundle31.0%24.0%28.0%32.0
Chicago18.0%16.0%21.0%28.0
Artistic Brass12.0%11.0%18.0%26.0
Franke6.0%6.0%16.0%34.0
Jado4.0%4.0%14.0%30.0
U.S. Brass/Valley10.0%11.0%13.0%20.0
Barclay8.0%11.0%13.0%16.0
Nibco10.0%10.0%11.0%16.0
Brass Craft8.0%9.0%11.0%12.0
Hansgrohe6.0%5.0%10.0%21.0
Broadway Collection4.0%4.0%9.0%17.0
KWC4.0%3.0%8.0%12.0
other0.0%0.0%1.0%4.0
indicated one or more98.0%100.0%97.0%99.0
no answer2.0%0.0%3.0%1.0
no answer0.0%0.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Delta91.0%87.0%86.0%
Kohler86.0%85.0%85.0%
Moen88.0%84.0%89.0%
American Standard85.0%82.0%85.0%
Price Pfister73.0%69.0%78.0%
Eljer69.0%62.0%60.0%
Peerless64.0%57.0%60.0%
Elkay56.0%58.0%64.0%
Grohe46.0%43.0%46.0%
Sterling34.0%40.0%46.0%
Gerber35.0%32.0%36.0%
Briggs30.0%29.0%50.0%
Universal-Rundle28.0%28.0%28.0%
Chicago27.0%19.0%14.0%
Artistic Brass18.0%16.0%18.0%
Franke18.0%16.0%18.0%
Jado14.0%14.0%14.0%
U.S. Brass/Valley12.0%14.0%18.0%
Barclay15.0%12.0%8.0%
Nibco9.0%13.0%14.0%
Brass Craft9.0%10.0%14.0%
Hansgrohe8.0%14.0%10.0%
Broadway Collection8.0%10.0%10.0%
KWC8.0%7.0%6.0%
other2.0%1.0%1.0%
indicated one or more98.0%99.0%94.0%
no answer2.0%1.0%6.0%
no answer0.0%0.0%0.0%

Brands Used the Most

Which brand(s) does your firm USE THE MOST?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Moen33.0%38.0%31.0%28.0%43.0%
Delta31.0%22.0%39.0%31.0%26.0%
Kohler21.0%20.0%19.0%18.0%30.0%
American Standard12.0%16.0%13.0%12.0%9.0%
Grohe7.0%5.0%6.0%4.0%15.0%
Price Pfister7.0%7.0%3.0%8.0%9.0%
Elkay5.0%7.0%6.0%4.0%5.0%
Eljer3.0%2.0%2.0%2.0%5.0%
Peerless3.0%7.0%4.0%2.0%1.0%
Franke2.0%4.0%0.0%1.0%6.0%
Gerber2.0%7.0%1.0%2.0%0.0%
Universal-Rundle2.0%4.0%2.0%1.0%2.0%
Artistic Brass1.0%0.0%0.0%1.0%2.0%
Brass Craft1.0%4.0%0.0%0.0%1.0%
Chicago1.0%0.0%1.0%1.0%3.0%
Hansgrohe1.0%0.0%1.0%1.0%2.0%
Nibco1.0%0.0%0.0%1.0%2.0%
Sterling1.0%2.0%1.0%1.0%1.0%
Barclay0.0%0.0%0.0%0.0%0.0%
Briggs0.0%0.0%0.0%1.0%0.0%
Broadway Collection0.0%0.0%0.0%1.0%0.0%
Jado0.0%0.0%0.0%0.0%1.0%
KWC0.0%0.0%0.0%0.0%1.0%
U.S. Brass/Valley0.0%0.0%1.0%0.0%1.0%
other1.0%0.0%0.0%2.0%0.0%
indicated one or more73.0%76.0%73.0%74.0%72.0%
did not indicate24.0%20.0%25.0%24.0%22.0%
no answer3.0%2.0%2.0%2.0%5.0%
no answer0.0%2.0%0.0%0.0%1.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Moen25.0%39.0%37.0%29.0
Delta41.0%38.0%30.0%24.0
Kohler12.0%14.0%24.0%31.0
American Standard10.0%13.0%13.0%12.0
Grohe0.0%3.0%6.0%16.0
Price Pfister10.0%5.0%6.0%10.0
Elkay2.0%4.0%7.0%6.0
Eljer2.0%3.0%4.0%2.0
Peerless4.0%3.0%2.0%3.0
Franke0.0%0.0%2.0%5.0
Gerber0.0%3.0%1.0%2.0
Universal-Rundle0.0%2.0%1.0%3.0
Artistic Brass0.0%0.0%3.0%0.0
Brass Craft0.0%1.0%1.0%1.0
Chicago0.0%0.0%1.0%2.0
Hansgrohe0.0%0.0%1.0%2.0
Nibco2.0%0.0%1.0%1.0
Sterling0.0%1.0%2.0%0.0
Barclay0.0%0.0%0.0%0.0
Briggs4.0%0.0%0.0%0.0
Broadway Collection0.0%0.0%0.0%1.0
Jado0.0%0.0%0.0%1.0
KWC0.0%0.0%0.0%1.0
U.S. Brass/Valley0.0%1.0%1.0%0.0
other0.0%0.0%1.0%2.0
indicated one or more76.0%80.0%73.0%71.0
did not indicate22.0%20.0%24.0%28.0
no answer2.0%0.0%3.0%1.0
no answer0.0%0.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Moen27.0%36.0%44.0%
Delta28.0%35.0%29.0%
Kohler21.0%20.0%26.0%
American Standard15.0%12.0%8.0%
Grohe8.0%9.0%1.0%
Price Pfister5.0%7.0%11.0%
Elkay4.0%6.0%6.0%
Eljer2.0%4.0%1.0%
Peerless3.0%4.0%0.0%
Franke3.0%1.0%1.0%
Gerber2.0%2.0%3.0%
Universal-Rundle2.0%1.0%3.0%
Artistic Brass1.0%1.0%0.0%
Brass Craft1.0%0.0%0.0%
Chicago1.0%1.0%0.0%
Hansgrohe1.0%1.0%0.0%
Nibco1.0%1.0%1.0%
Sterling1.0%1.0%0.0%
Barclay0.0%0.0%0.0%
Briggs0.0%0.0%1.0%
Broadway Collection1.0%0.0%0.0%
Jado1.0%0.0%0.0%
KWC1.0%0.0%0.0%
U.S. Brass/Valley0.0%1.0%0.0%
other0.0%1.0%1.0%
indicated one or more65.0%78.0%85.0%
did not indicate32.0%21.0%10.0%
no answer2.0%1.0%6.0%
no answer1.0%0.0%0.0%

Brands Used in Past 2 Years

Which brands has your firm USED IN THE PAST 2 YEARS in the homes you've built (including brands you subcontracted with others to install)?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Delta68.0%71.0%73.0%66.0%62.0%
Moen64.0%71.0%64.0%60.0%66.0%
Kohler56.0%56.0%54.0%55.0%58.0%
American Standard44.0%64.0%43.0%41.0%41.0%
Price Pfister27.0%22.0%15.0%31.0%40.0%
Grohe23.0%22.0%17.0%16.0%43.0%
Elkay22.0%29.0%19.0%20.0%25.0%
Eljer21.0%33.0%14.0%23.0%20.0%
Peerless14.0%18.0%18.0%13.0%9.0%
Gerber10.0%22.0%12.0%8.0%4.0%
Sterling9.0%11.0%8.0%11.0%6.0%
Franke7.0%7.0%3.0%7.0%12.0%
Briggs6.0%4.0%3.0%9.0%7.0%
Chicago6.0%4.0%5.0%6.0%12.0%
Jado5.0%4.0%2.0%5.0%9.0%
Universal-Rundle5.0%7.0%6.0%5.0%5.0%
Hansgrohe4.0%7.0%3.0%4.0%5.0%
Artistic Brass3.0%2.0%1.0%3.0%5.0%
Brass Craft3.0%4.0%0.0%3.0%5.0%
Broadway Collection3.0%2.0%0.0%4.0%4.0%
U.S. Brass/Valley3.0%4.0%2.0%3.0%4.0%
KWC2.0%4.0%1.0%1.0%6.0%
Nibco2.0%4.0%0.0%3.0%3.0%
Barclay1.0%0.0%1.0%2.0%0.0%
other1.0%0.0%0.0%2.0%1.0%
indicated one or more93.0%95.0%93.0%94.0%89.0%
did not indicate4.0%2.0%6.0%3.0%5.0%
no answer3.0%2.0%2.0%2.0%5.0%
no answer0.0%2.0%0.0%0.0%1.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Delta73.0%75.0%69.0%61.0
Moen49.0%67.0%70.0%65.0
Kohler35.0%48.0%59.0%71.0
American Standard37.0%44.0%47.0%47.0
Price Pfister29.0%22.0%30.0%30.0
Grohe4.0%14.0%19.0%47.0
Elkay14.0%15.0%24.0%31.0
Eljer14.0%18.0%27.0%24.0
Peerless22.0%12.0%16.0%11.0
Gerber4.0%9.0%10.0%14.0
Sterling8.0%8.0%10.0%8.0
Franke0.0%2.0%5.0%17.0
Briggs6.0%5.0%11.0%4.0
Chicago6.0%3.0%7.0%10.0
Jado0.0%2.0%2.0%13.0
Universal-Rundle4.0%5.0%4.0%8.0
Hansgrohe0.0%2.0%3.0%11.0
Artistic Brass0.0%2.0%3.0%5.0
Brass Craft0.0%2.0%2.0%3.0
Broadway Collection0.0%2.0%1.0%6.0
U.S. Brass/Valley0.0%2.0%4.0%4.0
KWC0.0%0.0%3.0%5.0
Nibco2.0%2.0%3.0%2.0
Barclay0.0%1.0%1.0%2.0
other0.0%0.0%1.0%3.0
indicated one or more90.0%98.0%92.0%95.0
did not indicate8.0%2.0%5.0%4.0
no answer2.0%0.0%3.0%1.0
no answer0.0%0.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Delta71.0%67.0%63.0%
Moen64.0%64.0%67.0%
Kohler60.0%54.0%53.0%
American Standard55.0%38.0%38.0%
Price Pfister31.0%25.0%28.0%
Grohe26.0%25.0%14.0%
Elkay21.0%24.0%21.0%
Eljer24.0%21.0%17.0%
Peerless20.0%13.0%6.0%
Gerber12.0%9.0%7.0%
Sterling9.0%9.0%7.0%
Franke10.0%5.0%4.0%
Briggs5.0%6.0%13.0%
Chicago8.0%7.0%3.0%
Jado7.0%4.0%3.0%
Universal-Rundle8.0%3.0%6.0%
Hansgrohe3.0%7.0%1.0%
Artistic Brass4.0%3.0%0.0%
Brass Craft3.0%2.0%0.0%
Broadway Collection2.0%4.0%0.0%
U.S. Brass/Valley2.0%3.0%3.0%
KWC3.0%2.0%1.0%
Nibco3.0%2.0%1.0%
Barclay1.0%1.0%0.0%
other1.0%1.0%1.0%
indicated one or more92.0%95.0%93.0%
did not indicate5.0%4.0%1.0%
no answer2.0%1.0%6.0%
no answer1.0%0.0%0.0%
Purpose

The findings cited in this report are based on a survey sponsored by Hanley-Wood, LLC, on behalf of their publication, BUILDER.

The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders in the BUILDER audience. Specific areas of inquiry included:

  • The number and average sale price of residential units built by respondents' firms in 2004.
  • Respondents' familiarity with, use of, and opinions about brands in 69 product categories.
  • The one brand within each category respondents feel is best at communicating with them.
Method

The survey sample of 6,250 was selected in systematic fashion by Palm Coast Data, Inc., and Readex from BUILDER's domestic, qualified "builder" circulation of approximately 125,000 recipients at the time of sample selection.

Five versions of an 8-page questionnaire were designed jointly by BUILDER and Readex. Each version contained two questions common to all versions, with the remaining brand-specific questions unique to each.

Data was collected via mail survey from October 18 to December 11, 2000. To ensure the value of this brand use data to manufacturers, the findings cited in this report are based on the 2,247 respondents who indicated their firms built residential units in 2000 (36% of the survey sample).

The margin of error for percentages based on all 2,247 usable responses is ±2.0% at the 95% confidence level. The margin of error for percentages based on smaller sample sizes—census regions, for example— will be larger.