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HVAC

Brand Use Study for HVAC

Survey Years:
Quality Rating
Awareness & Use
About the Study
HVAC-2006-Quality Rating

Quality Rating

How do you rate the QUALITY of each brand you are familiar with?

Census Region
TotalNortheastMidwestSouthWest
Trane4.34.14.44.63.9
Lennox4.34.34.14.44.3
Carrier4.24.14.44.24.0
Bryant4.04.44.13.93.8
Rheem4.03.84.24.03.9
Aprilaire3.94.04.33.63.4
York3.94.13.84.03.8
Amana3.84.23.93.73.4
American Standard3.84.03.73.93.8
Ruud3.73.73.93.83.5
Whirlpool3.73.43.83.63.9
Heil3.64.03.73.63.3
Goodman3.54.33.53.63.1
Coleman3.43.43.63.43.3
Fedders3.43.83.33.43.0
Day & Night3.33.03.03.5
Janitrol3.33.73.13.33.3
Tempstar3.33.53.73.22.8
GMC3.23.02.83.63.1
Comfortmaker3.13.53.32.92.8
Viega3.12.03.03.23.3
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
Trane4.74.34.44.2
Lennox4.04.24.24.4
Carrier4.14.34.04.3
Bryant4.04.04.14.1
Rheem3.64.04.23.9
Aprilaire2.74.24.03.9
York4.04.13.83.9
Amana3.64.03.83.7
American Standard3.83.73.83.9
Ruud3.83.83.83.7
Whirlpool3.43.53.83.8
Heil3.33.73.83.6
Goodman3.33.73.83.1
Coleman3.83.33.53.3
Fedders3.53.43.43.4
Day & Night2.72.33.93.4
Janitrol2.83.23.43.3
Tempstar3.72.83.82.7
GMC3.03.03.43.3
Comfortmaker2.32.33.62.8
Viega2.03.03.53.0
Units Built
1-45-4950+
Trane4.34.44.3
Lennox4.44.34.2
Carrier4.34.14.2
Bryant4.14.13.9
Rheem4.14.04.1
Aprilaire3.84.13.6
York3.83.94.2
Amana3.63.93.7
American Standard3.93.93.7
Ruud3.83.73.7
Whirlpool3.63.73.9
Heil3.63.73.7
Goodman3.23.83.3
Coleman3.53.43.4
Fedders3.43.43.2
Day & Night2.83.33.6
Janitrol2.93.53.3
Tempstar3.63.23.0
GMC3.33.52.9
Comfortmaker2.93.13.1
Viega2.83.13.3
HVAC-2006-Brand Familiarity
Select Detail Statistics:

Brand Familiarity

Which brands have you HEARD OF?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders (multiple answers)318.038.092.0121.067.0
Carrier79.0%87.0%84.0%77.0%73.0%
Lennox73.0%76.0%77.0%71.0%69.0%
Trane67.0%71.0%65.0%71.0%60.0%
Rheem66.0%63.0%66.0%73.0%55.0%
Bryant64.0%71.0%75.0%62.0%49.0%
York58.0%71.0%55.0%62.0%48.0%
American Standard56.0%61.0%61.0%58.0%43.0%
Ruud55.0%53.0%50.0%64.0%45.0%
Amana54.0%58.0%59.0%58.0%40.0%
Whirlpool49.0%50.0%57.0%50.0%39.0%
Coleman39.0%37.0%39.0%44.0%30.0%
Heil36.0%50.0%41.0%35.0%24.0%
Aprilaire34.0%42.0%51.0%26.0%18.0%
Fedders31.0%53.0%23.0%36.0%19.0%
Janitrol30.0%26.0%22.0%46.0%15.0%
Comfortmaker25.0%29.0%29.0%27.0%12.0%
Goodman25.0%18.0%17.0%36.0%19.0%
Tempstar23.0%21.0%27.0%24.0%18.0%
Day & Night18.0%8.0%10.0%17.0%36.0%
GMC17.0%16.0%14.0%21.0%15.0%
Viega9.0%13.0%10.0%7.0%7.0%
none of these1.0%3.0%2.0%0.0%1.0%
indicated at least one94.0%95.0%93.0%98.0%90.0%
no answer4.0%3.0%4.0%2.0%9.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders (multiple answers)13.056.0102.0141.0
Carrier85.0%73.0%79.0%82.0
Lennox77.0%70.0%80.0%70.0
Trane62.0%68.0%70.0%67.0
Rheem92.0%63.0%71.0%62.0
Bryant38.0%61.0%70.0%65.0
York62.0%59.0%61.0%56.0
American Standard46.0%55.0%63.0%53.0
Ruud46.0%52.0%59.0%55.0
Amana38.0%52.0%56.0%57.0
Whirlpool54.0%50.0%55.0%45.0
Coleman31.0%43.0%42.0%35.0
Heil31.0%41.0%38.0%35.0
Aprilaire23.0%23.0%44.0%32.0
Fedders15.0%36.0%31.0%30.0
Janitrol46.0%32.0%32.0%27.0
Comfortmaker23.0%23.0%27.0%24.0
Goodman31.0%27.0%30.0%21.0
Tempstar23.0%25.0%26.0%20.0
Day & Night23.0%21.0%16.0%18.0
GMC31.0%16.0%16.0%17.0
Viega15.0%7.0%12.0%7.0
none of these0.0%0.0%1.0%1.0
indicated at least one100.0%93.0%95.0%94.0
no answer0.0%7.0%4.0%4.0
Units Built
1-45-4950+
base: BUILDER builders (multiple answers)98.0148.069.0
Carrier76.0%82.0%78.0%
Lennox68.0%75.0%75.0%
Trane62.0%71.0%67.0%
Rheem64.0%68.0%65.0%
Bryant63.0%64.0%68.0%
York61.0%57.0%57.0%
American Standard50.0%61.0%54.0%
Ruud53.0%57.0%52.0%
Amana50.0%57.0%54.0%
Whirlpool47.0%48.0%55.0%
Coleman37.0%39.0%41.0%
Heil34.0%42.0%29.0%
Aprilaire28.0%37.0%35.0%
Fedders24.0%33.0%33.0%
Janitrol24.0%31.0%38.0%
Comfortmaker27.0%24.0%25.0%
Goodman20.0%27.0%29.0%
Tempstar18.0%29.0%17.0%
Day & Night15.0%20.0%17.0%
GMC15.0%20.0%14.0%
Viega6.0%13.0%4.0%
none of these2.0%0.0%1.0%
indicated at least one94.0%97.0%90.0%
no answer4.0%3.0%9.0%

Bases for Quality Rating

What are the BASES FOR QUALITY RATING?

Census Region
TotalNortheastMidwestSouthWest
Carrier148.021.039.053.035.0
Lennox127.016.034.045.032.0
Trane126.014.025.059.028.0
Rheem105.010.026.044.025.0
Bryant98.010.033.035.020.0
York93.015.018.039.021.0
American Standard78.09.020.033.016.0
Ruud74.07.017.034.016.0
Amana66.05.019.030.012.0
Whirlpool64.07.016.028.013.0
Aprilaire51.08.023.012.08.0
Coleman47.05.09.023.010.0
Goodman47.03.06.028.010.0
Heil45.07.014.016.08.0
Janitrol40.03.07.023.07.0
Fedders38.06.07.018.07.0
Comfortmaker30.04.07.013.06.0
Tempstar28.02.09.09.08.0
GMC26.03.05.011.07.0
Day & Night25.00.02.09.014.0
Viega14.01.03.06.04.0
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
Carrier8.020.046.071.0
Lennox7.018.045.057.0
Trane7.018.046.054.0
Rheem8.015.041.040.0
Bryant4.013.038.040.0
York6.014.033.039.0
American Standard5.011.029.033.0
Ruud4.012.029.029.0
Amana5.07.023.030.0
Whirlpool5.010.025.024.0
Aprilaire3.06.024.018.0
Coleman4.07.015.020.0
Goodman3.09.021.014.0
Heil3.07.016.019.0
Janitrol4.06.015.015.0
Fedders2.05.013.017.0
Comfortmaker3.03.012.011.0
Tempstar3.05.011.09.0
GMC3.05.08.010.0
Day & Night3.04.08.010.0
Viega2.01.06.05.0
Units Built
1-45-4950+
Carrier38.077.033.0
Lennox38.061.028.0
Trane40.056.030.0
Rheem31.049.025.0
Bryant28.042.027.0
York31.044.018.0
American Standard21.038.019.0
Ruud22.035.017.0
Amana15.032.019.0
Whirlpool18.029.017.0
Aprilaire11.030.010.0
Coleman13.020.014.0
Goodman9.022.016.0
Heil15.021.09.0
Janitrol9.020.011.0
Fedders9.018.011.0
Comfortmaker10.011.08.0
Tempstar7.017.04.0
GMC7.011.08.0
Day & Night5.013.07.0
Viega4.07.03.0

Brands Used the Most

Which brand(s) does your firm USE THE MOST?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders (multiple answers)318.038.092.0121.067.0
did not indicate used most24.0%16.0%25.0%21.0%31.0%
Carrier19.0%24.0%20.0%18.0%19.0%
Trane15.0%8.0%9.0%25.0%9.0%
Lennox14.0%16.0%14.0%11.0%16.0%
Rheem11.0%5.0%9.0%12.0%13.0%
Bryant9.0%11.0%12.0%7.0%7.0%
York7.0%18.0%7.0%7.0%1.0%
Aprilaire5.0%5.0%13.0%2.0%0.0%
American Standard4.0%5.0%3.0%2.0%7.0%
Goodman4.0%5.0%2.0%5.0%3.0%
none of these4.0%5.0%5.0%0.0%7.0%
Ruud4.0%3.0%2.0%6.0%3.0%
Amana3.0%3.0%5.0%3.0%0.0%
Coleman2.0%0.0%1.0%2.0%1.0%
Heil2.0%8.0%2.0%1.0%0.0%
Whirlpool2.0%0.0%2.0%1.0%3.0%
Comfortmaker1.0%0.0%1.0%1.0%0.0%
Day & Night1.0%0.0%0.0%1.0%1.0%
Fedders1.0%3.0%0.0%1.0%0.0%
GMC1.0%0.0%0.0%2.0%0.0%
Janitrol1.0%0.0%1.0%1.0%0.0%
Tempstar0.0%0.0%1.0%0.0%0.0%
Viega0.0%0.0%0.0%0.0%0.0%
indicated at least one70.0%76.0%66.0%77.0%58.0%
no answer3.0%3.0%3.0%2.0%3.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders (multiple answers)13.056.0102.0141.0
did not indicate used most31.0%25.0%25.0%20.0
Carrier31.0%13.0%16.0%25.0
Trane15.0%9.0%19.0%14.0
Lennox8.0%7.0%15.0%16.0
Rheem31.0%7.0%15.0%8.0
Bryant8.0%11.0%7.0%10.0
York15.0%5.0%7.0%7.0
Aprilaire0.0%5.0%5.0%6.0
American Standard15.0%0.0%6.0%4.0
Goodman0.0%9.0%5.0%1.0
none of these0.0%7.0%2.0%4.0
Ruud8.0%2.0%3.0%5.0
Amana15.0%4.0%2.0%3.0
Coleman8.0%2.0%1.0%1.0
Heil0.0%2.0%2.0%2.0
Whirlpool0.0%2.0%1.0%2.0
Comfortmaker0.0%0.0%1.0%1.0
Day & Night0.0%0.0%1.0%1.0
Fedders0.0%0.0%0.0%1.0
GMC0.0%2.0%0.0%1.0
Janitrol0.0%0.0%1.0%1.0
Tempstar0.0%0.0%1.0%0.0
Viega0.0%0.0%0.0%0.0
indicated at least one69.0%66.0%69.0%74.0
no answer0.0%2.0%4.0%3.0
Units Built
1-45-4950+
base: BUILDER builders (multiple answers)98.0148.069.0
did not indicate used most28.0%23.0%17.0%
Carrier16.0%21.0%22.0%
Trane14.0%14.0%19.0%
Lennox15.0%11.0%17.0%
Rheem9.0%11.0%13.0%
Bryant8.0%8.0%13.0%
York7.0%7.0%6.0%
Aprilaire3.0%8.0%1.0%
American Standard7.0%3.0%3.0%
Goodman2.0%3.0%7.0%
none of these4.0%1.0%7.0%
Ruud5.0%3.0%3.0%
Amana2.0%5.0%0.0%
Coleman2.0%2.0%0.0%
Heil3.0%1.0%1.0%
Whirlpool1.0%1.0%3.0%
Comfortmaker1.0%1.0%0.0%
Day & Night0.0%1.0%1.0%
Fedders0.0%1.0%0.0%
GMC0.0%1.0%1.0%
Janitrol0.0%1.0%0.0%
Tempstar0.0%1.0%0.0%
Viega0.0%0.0%0.0%
indicated at least one66.0%73.0%71.0%
no answer2.0%3.0%4.0%

Brands Used in Past 2 Years

Which brands has your firm USED IN THE PAST 2 YEARS in the homes you've built (including brands you subcontracted with others to install)?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders (multiple answers)318.038.092.0121.067.0
Carrier40.0%45.0%45.0%31.0%46.0%
Trane33.0%26.0%22.0%44.0%31.0%
Lennox31.0%32.0%29.0%23.0%48.0%
Rheem24.0%16.0%25.0%22.0%30.0%
Bryant20.0%16.0%33.0%13.0%19.0%
York16.0%26.0%11.0%17.0%18.0%
American Standard14.0%18.0%14.0%12.0%16.0%
Aprilaire12.0%18.0%28.0%4.0%1.0%
Ruud12.0%11.0%13.0%13.0%9.0%
Amana8.0%8.0%14.0%5.0%3.0%
Goodman8.0%8.0%3.0%13.0%7.0%
Whirlpool8.0%11.0%9.0%5.0%10.0%
did not indicate past use6.0%5.0%5.0%7.0%4.0%
Heil5.0%11.0%10.0%2.0%3.0%
Coleman4.0%3.0%1.0%4.0%7.0%
Comfortmaker4.0%3.0%5.0%4.0%4.0%
Tempstar4.0%0.0%5.0%4.0%4.0%
Fedders3.0%8.0%0.0%3.0%1.0%
Janitrol3.0%3.0%3.0%4.0%3.0%
Day & Night2.0%0.0%0.0%1.0%7.0%
GMC2.0%5.0%0.0%3.0%1.0%
none of these2.0%3.0%4.0%0.0%1.0%
Viega0.0%0.0%0.0%0.0%1.0%
indicated at least one88.0%89.0%87.0%90.0%85.0%
no answer4.0%3.0%3.0%2.0%9.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders (multiple answers)13.056.0102.0141.0
Carrier62.0%25.0%41.0%43.0
Trane54.0%18.0%39.0%33.0
Lennox46.0%18.0%34.0%34.0
Rheem54.0%16.0%31.0%19.0
Bryant8.0%18.0%23.0%21.0
York38.0%11.0%18.0%16.0
American Standard31.0%11.0%19.0%12.0
Aprilaire8.0%11.0%17.0%11.0
Ruud15.0%11.0%17.0%9.0
Amana23.0%4.0%10.0%6.0
Goodman8.0%13.0%12.0%5.0
Whirlpool31.0%2.0%9.0%8.0
did not indicate past use8.0%9.0%9.0%3.0
Heil8.0%2.0%8.0%5.0
Coleman15.0%2.0%2.0%5.0
Comfortmaker0.0%4.0%6.0%4.0
Tempstar15.0%2.0%8.0%1.0
Fedders8.0%0.0%3.0%3.0
Janitrol0.0%2.0%4.0%4.0
Day & Night8.0%0.0%2.0%2.0
GMC8.0%4.0%0.0%3.0
none of these0.0%4.0%1.0%1.0
Viega0.0%0.0%1.0%0.0
indicated at least one92.0%82.0%86.0%91.0
no answer0.0%5.0%4.0%4.0
Units Built
1-45-4950+
base: BUILDER builders (multiple answers)98.0148.069.0
Carrier36.0%45.0%38.0%
Trane31.0%34.0%35.0%
Lennox30.0%34.0%29.0%
Rheem21.0%26.0%25.0%
Bryant20.0%19.0%23.0%
York18.0%16.0%14.0%
American Standard17.0%15.0%10.0%
Aprilaire9.0%18.0%6.0%
Ruud12.0%12.0%12.0%
Amana7.0%10.0%3.0%
Goodman5.0%9.0%12.0%
Whirlpool8.0%8.0%7.0%
did not indicate past use4.0%4.0%12.0%
Heil6.0%6.0%3.0%
Coleman3.0%4.0%4.0%
Comfortmaker4.0%3.0%6.0%
Tempstar3.0%5.0%3.0%
Fedders3.0%3.0%0.0%
Janitrol2.0%4.0%4.0%
Day & Night1.0%3.0%1.0%
GMC2.0%3.0%1.0%
none of these2.0%1.0%3.0%
Viega1.0%0.0%0.0%
indicated at least one90.0%93.0%78.0%
no answer4.0%3.0%7.0%
Purpose

The findings cited in this report are based on a survey sponsored by Hanley-Wood, LLC, on behalf of their publication, BUILDER.

The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders in the BUILDER audience. Specific areas of inquiry included:

  • The number and average sale price of residential units built by respondents' firms in 2004.
  • Respondents' familiarity with, use of, and opinions about brands in 69 product categories.
  • The one brand within each category respondents feel is best at communicating with them.
Method

The survey sample of 6,250 was selected in systematic fashion by Palm Coast Data, Inc., and Readex from BUILDER's domestic, qualified "builder" circulation of approximately 125,000 recipients at the time of sample selection.

Five versions of an 8-page questionnaire were designed jointly by BUILDER and Readex. Each version contained two questions common to all versions, with the remaining brand-specific questions unique to each.

Data was collected via mail survey from October 18 to December 11, 2000. To ensure the value of this brand use data to manufacturers, the findings cited in this report are based on the 2,247 respondents who indicated their firms built residential units in 2000 (36% of the survey sample).

The margin of error for percentages based on all 2,247 usable responses is ±2.0% at the 95% confidence level. The margin of error for percentages based on smaller sample sizes—census regions, for example— will be larger.