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HVAC

Brand Use Study for HVAC

Survey Years:
Quality Rating
Awareness & Use
About the Study
HVAC-2005-Quality Rating

Quality Rating

How do you rate the QUALITY of each brand you are familiar with?

Census Region
TotalNortheastMidwestSouthWest
Trane4.44.44.64.44.4
Lennox4.34.44.24.34.4
Carrier4.24.54.24.34.1
American Standard4.14.14.34.14.0
Aprilaire4.03.84.33.53.0
Rheem4.04.43.94.04.0
Bryant3.93.84.13.74.1
Ruud3.94.13.73.83.9
Whirlpool3.94.03.53.94.5
York3.94.03.54.04.3
Tempstar3.73.53.83.83.7
Amana3.63.43.73.73.8
Heil3.64.33.43.73.0
Comfortmaker3.53.73.33.54.0
Goodman3.53.03.23.64.0
Fantech3.44.02.83.34.0
Janitrol3.43.82.83.54.3
GMC3.33.03.63.0
Day & Night3.23.02.03.44.0
Coleman3.13.02.73.15.0
other4.14.04.04.05.0
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
Trane4.24.54.54.4
Lennox4.24.34.34.3
Carrier5.04.24.24.3
American Standard3.33.84.44.4
Aprilaire4.04.04.1
Rheem4.04.04.14.0
Bryant4.03.83.93.9
Ruud4.33.63.94.0
Whirlpool4.03.54.33.8
York4.33.94.13.6
Tempstar4.72.53.53.9
Amana4.03.83.53.6
Heil4.32.83.73.7
Comfortmaker4.03.83.2
Goodman4.03.73.13.7
Fantech4.03.03.4
Janitrol4.04.03.13.4
GMC4.04.03.23.0
Day & Night3.04.03.33.0
Coleman3.53.22.93.3
other3.04.04.7
Units Built
1-45-4950+
Trane4.44.54.0
Lennox4.34.34.3
Carrier4.44.23.8
American Standard4.04.23.5
Aprilaire3.64.43.5
Rheem3.94.23.8
Bryant4.13.83.9
Ruud3.83.93.8
Whirlpool3.74.03.0
York3.93.94.2
Tempstar3.34.13.7
Amana3.73.73.3
Heil3.73.63.4
Comfortmaker3.43.44.0
Goodman3.93.23.4
Fantech3.53.33.0
Janitrol3.53.33.8
GMC3.33.63.0
Day & Night3.23.23.0
Coleman3.13.13.0
other5.04.33.5
HVAC-2005-Brand Familiarity
Select Detail Statistics:

Brand Familiarity

Which brands have you HEARD OF?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders (multiple answers)309.047.085.0119.058.0
Carrier74.0%74.0%73.0%77.0%67.0%
Lennox72.0%62.0%80.0%75.0%64.0%
Trane71.0%66.0%72.0%77.0%60.0%
Rheem63.0%53.0%61.0%72.0%57.0%
Ruud57.0%40.0%55.0%71.0%45.0%
Bryant56.0%47.0%69.0%56.0%43.0%
York52.0%55.0%47.0%58.0%47.0%
American Standard45.0%38.0%51.0%50.0%29.0%
Whirlpool43.0%38.0%46.0%46.0%38.0%
Amana42.0%34.0%51.0%45.0%31.0%
Coleman33.0%28.0%38.0%32.0%33.0%
Heil31.0%28.0%38.0%36.0%14.0%
Janitrol30.0%23.0%32.0%37.0%19.0%
Aprilaire26.0%38.0%48.0%16.0%3.0%
Tempstar25.0%23.0%28.0%29.0%16.0%
Goodman20.0%15.0%15.0%31.0%9.0%
Comfortmaker17.0%15.0%22.0%18.0%7.0%
Day & Night12.0%9.0%7.0%10.0%28.0%
GMC11.0%9.0%14.0%14.0%3.0%
Fantech9.0%17.0%12.0%7.0%3.0%
other3.0%2.0%5.0%2.0%2.0%
indicated at least one96.0%96.0%96.0%97.0%93.0%
no answer3.0%4.0%2.0%3.0%5.0%
none1.0%0.0%1.0%0.0%2.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders (multiple answers)19.055.0110.0120.0
Carrier53.0%78.0%74.0%76.0
Lennox47.0%76.0%74.0%73.0
Trane63.0%71.0%74.0%71.0
Rheem47.0%65.0%66.0%63.0
Ruud47.0%64.0%60.0%54.0
Bryant37.0%56.0%60.0%55.0
York53.0%60.0%48.0%53.0
American Standard37.0%58.0%48.0%37.0
Whirlpool53.0%45.0%42.0%43.0
Amana32.0%51.0%48.0%35.0
Coleman21.0%36.0%35.0%33.0
Heil26.0%42.0%31.0%28.0
Janitrol37.0%35.0%30.0%28.0
Aprilaire5.0%18.0%29.0%29.0
Tempstar37.0%27.0%25.0%23.0
Goodman26.0%22.0%20.0%18.0
Comfortmaker11.0%16.0%16.0%18.0
Day & Night11.0%11.0%14.0%13.0
GMC5.0%13.0%11.0%11.0
Fantech5.0%5.0%8.0%13.0
other0.0%2.0%3.0%3.0
indicated at least one95.0%96.0%96.0%96.0
no answer5.0%2.0%3.0%4.0
none0.0%2.0%1.0%0.0
Units Built
1-45-4950+
base: BUILDER builders (multiple answers)98.0161.046.0
Carrier69.0%78.0%74.0%
Lennox71.0%73.0%74.0%
Trane69.0%75.0%63.0%
Rheem63.0%65.0%59.0%
Ruud55.0%58.0%63.0%
Bryant57.0%57.0%52.0%
York49.0%55.0%52.0%
American Standard44.0%49.0%33.0%
Whirlpool43.0%48.0%28.0%
Amana39.0%47.0%39.0%
Coleman30.0%39.0%22.0%
Heil37.0%27.0%35.0%
Janitrol32.0%30.0%28.0%
Aprilaire24.0%25.0%35.0%
Tempstar24.0%27.0%22.0%
Goodman23.0%18.0%22.0%
Comfortmaker12.0%17.0%26.0%
Day & Night11.0%14.0%9.0%
GMC11.0%11.0%13.0%
Fantech13.0%8.0%4.0%
other1.0%2.0%7.0%
indicated at least one98.0%96.0%91.0%
no answer2.0%3.0%7.0%
none0.0%1.0%2.0%

Bases for Quality Rating

What are the BASES FOR QUALITY RATING?

Census Region
TotalNortheastMidwestSouthWest
Trane106.022.023.046.015.0
Carrier105.022.027.036.020.0
Lennox100.015.038.032.015.0
Bryant65.09.020.024.012.0
Rheem65.010.016.029.010.0
Ruud61.09.012.031.09.0
York55.013.015.020.07.0
American Standard47.09.012.023.03.0
Amana42.05.09.023.05.0
Whirlpool40.07.010.015.08.0
Aprilaire35.010.020.04.01.0
Janitrol33.04.08.017.04.0
Goodman30.02.06.018.04.0
Heil30.04.09.015.02.0
Tempstar30.06.06.012.06.0
Coleman24.04.07.011.02.0
Comfortmaker20.03.08.08.01.0
GMC15.01.07.07.00.0
Day & Night12.01.03.05.03.0
Fantech11.03.04.03.01.0
other7.01.03.02.01.0
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
Trane9.016.035.044.0
Carrier3.020.038.042.0
Lennox6.018.033.040.0
Bryant3.012.024.025.0
Rheem4.010.025.025.0
Ruud4.011.024.021.0
York4.011.019.019.0
American Standard3.013.014.016.0
Amana4.010.013.014.0
Whirlpool4.06.012.018.0
Aprilaire1.00.018.015.0
Janitrol5.04.011.012.0
Goodman4.06.010.010.0
Heil3.04.010.012.0
Tempstar3.02.012.013.0
Coleman2.05.09.08.0
Comfortmaker0.02.08.09.0
GMC1.03.05.05.0
Day & Night1.01.04.06.0
Fantech0.01.03.07.0
other0.01.02.03.0
Units Built
1-45-4950+
Trane34.062.09.0
Carrier30.062.012.0
Lennox33.049.016.0
Bryant21.034.010.0
Rheem20.039.05.0
Ruud20.030.010.0
York22.026.06.0
American Standard14.030.02.0
Amana14.022.06.0
Whirlpool15.023.01.0
Aprilaire11.020.04.0
Janitrol15.013.04.0
Goodman13.012.05.0
Heil15.010.05.0
Tempstar12.015.03.0
Coleman8.015.01.0
Comfortmaker5.010.04.0
GMC7.05.02.0
Day & Night5.06.01.0
Fantech6.04.01.0
other1.04.02.0

Brands Used the Most

Which brand(s) does your firm USE THE MOST?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders (multiple answers)309.047.085.0119.058.0
did not indicate used most23.0%32.0%24.0%16.0%28.0%
Trane18.0%21.0%12.0%21.0%17.0%
Carrier17.0%28.0%12.0%13.0%21.0%
Lennox14.0%15.0%18.0%13.0%9.0%
Bryant9.0%9.0%14.0%6.0%7.0%
Rheem8.0%13.0%5.0%10.0%7.0%
American Standard7.0%11.0%6.0%8.0%5.0%
Ruud6.0%9.0%2.0%8.0%2.0%
York6.0%13.0%4.0%4.0%7.0%
Aprilaire5.0%9.0%13.0%0.0%2.0%
Amana4.0%2.0%4.0%5.0%2.0%
Heil4.0%4.0%4.0%5.0%0.0%
Whirlpool4.0%2.0%4.0%2.0%10.0%
Goodman3.0%0.0%2.0%5.0%3.0%
Janitrol3.0%2.0%4.0%4.0%2.0%
Comfortmaker2.0%2.0%5.0%2.0%0.0%
Tempstar2.0%0.0%2.0%3.0%0.0%
Coleman1.0%2.0%1.0%1.0%0.0%
Fantech1.0%2.0%1.0%0.0%0.0%
GMC1.0%0.0%1.0%1.0%0.0%
Day & Night0.0%0.0%0.0%0.0%2.0%
other2.0%0.0%4.0%2.0%2.0%
indicated at least one73.0%64.0%73.0%82.0%66.0%
no answer3.0%2.0%2.0%3.0%3.0%
none1.0%2.0%1.0%0.0%3.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders (multiple answers)19.055.0110.0120.0
did not indicate used most26.0%13.0%17.0%31.0
Trane11.0%15.0%21.0%18.0
Carrier5.0%20.0%15.0%18.0
Lennox5.0%15.0%15.0%13.0
Bryant0.0%15.0%9.0%8.0
Rheem0.0%5.0%11.0%9.0
American Standard0.0%18.0%5.0%5.0
Ruud11.0%7.0%6.0%3.0
York0.0%5.0%8.0%4.0
Aprilaire0.0%2.0%6.0%7.0
Amana5.0%9.0%2.0%3.0
Heil11.0%2.0%3.0%4.0
Whirlpool0.0%4.0%5.0%3.0
Goodman11.0%2.0%4.0%3.0
Janitrol16.0%4.0%2.0%3.0
Comfortmaker0.0%4.0%4.0%1.0
Tempstar0.0%0.0%4.0%2.0
Coleman0.0%4.0%0.0%1.0
Fantech0.0%0.0%1.0%1.0
GMC5.0%2.0%0.0%0.0
Day & Night0.0%0.0%0.0%1.0
other0.0%2.0%2.0%3.0
indicated at least one68.0%84.0%79.0%65.0
no answer5.0%2.0%2.0%3.0
none0.0%2.0%2.0%1.0
Units Built
1-45-4950+
base: BUILDER builders (multiple answers)98.0161.046.0
did not indicate used most29.0%22.0%15.0%
Trane14.0%22.0%9.0%
Carrier12.0%17.0%22.0%
Lennox10.0%14.0%17.0%
Bryant7.0%8.0%15.0%
Rheem7.0%11.0%4.0%
American Standard4.0%10.0%4.0%
Ruud5.0%5.0%9.0%
York5.0%6.0%7.0%
Aprilaire4.0%5.0%9.0%
Amana4.0%4.0%2.0%
Heil6.0%2.0%2.0%
Whirlpool3.0%5.0%0.0%
Goodman5.0%2.0%4.0%
Janitrol6.0%2.0%2.0%
Comfortmaker2.0%2.0%4.0%
Tempstar1.0%3.0%0.0%
Coleman1.0%1.0%2.0%
Fantech1.0%1.0%0.0%
GMC2.0%0.0%0.0%
Day & Night0.0%1.0%0.0%
other1.0%2.0%4.0%
indicated at least one69.0%75.0%76.0%
no answer1.0%3.0%4.0%
none1.0%1.0%4.0%

Brands Used in Past 2 Years

Which brands has your firm USED IN THE PAST 2 YEARS in the homes you've built (including brands you subcontracted with others to install)?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders (multiple answers)309.047.085.0119.058.0
Carrier35.0%51.0%33.0%26.0%41.0%
Trane32.0%40.0%26.0%34.0%31.0%
Lennox27.0%32.0%42.0%18.0%19.0%
Bryant20.0%19.0%25.0%13.0%28.0%
Rheem18.0%19.0%15.0%18.0%21.0%
American Standard14.0%15.0%13.0%18.0%7.0%
Ruud14.0%19.0%12.0%16.0%10.0%
York14.0%28.0%16.0%8.0%10.0%
Aprilaire11.0%23.0%24.0%1.0%2.0%
Amana9.0%9.0%7.0%10.0%9.0%
Whirlpool8.0%13.0%9.0%3.0%10.0%
Goodman7.0%2.0%4.0%11.0%9.0%
Heil7.0%11.0%8.0%8.0%3.0%
Janitrol7.0%9.0%6.0%8.0%7.0%
Tempstar7.0%13.0%5.0%4.0%10.0%
Coleman4.0%2.0%5.0%4.0%3.0%
Comfortmaker4.0%4.0%6.0%3.0%2.0%
did not indicate used in past 2 years4.0%4.0%2.0%3.0%9.0%
GMC2.0%0.0%5.0%1.0%0.0%
Day & Night1.0%0.0%0.0%0.0%3.0%
Fantech1.0%6.0%1.0%0.0%0.0%
other3.0%2.0%5.0%2.0%2.0%
indicated at least one92.0%91.0%94.0%94.0%84.0%
no answer3.0%4.0%2.0%3.0%5.0%
none1.0%0.0%1.0%0.0%2.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders (multiple answers)19.055.0110.0120.0
Carrier5.0%44.0%30.0%39.0
Trane21.0%31.0%30.0%37.0
Lennox11.0%33.0%25.0%28.0
Bryant5.0%25.0%21.0%19.0
Rheem0.0%18.0%22.0%18.0
American Standard5.0%24.0%13.0%11.0
Ruud16.0%16.0%14.0%13.0
York5.0%18.0%17.0%9.0
Aprilaire5.0%2.0%14.0%13.0
Amana5.0%11.0%9.0%8.0
Whirlpool0.0%7.0%8.0%8.0
Goodman16.0%9.0%6.0%5.0
Heil11.0%4.0%10.0%6.0
Janitrol21.0%9.0%5.0%6.0
Tempstar0.0%5.0%8.0%8.0
Coleman0.0%7.0%4.0%3.0
Comfortmaker0.0%5.0%5.0%3.0
did not indicate used in past 2 years0.0%2.0%5.0%5.0
GMC5.0%4.0%2.0%0.0
Day & Night0.0%0.0%1.0%1.0
Fantech0.0%0.0%1.0%3.0
other0.0%2.0%3.0%3.0
indicated at least one95.0%95.0%91.0%91.0
no answer5.0%2.0%3.0%4.0
none0.0%2.0%1.0%0.0
Units Built
1-45-4950+
base: BUILDER builders (multiple answers)98.0161.046.0
Carrier31.0%39.0%30.0%
Trane31.0%35.0%24.0%
Lennox23.0%25.0%41.0%
Bryant17.0%21.0%24.0%
Rheem13.0%23.0%11.0%
American Standard9.0%19.0%7.0%
Ruud12.0%14.0%20.0%
York11.0%15.0%17.0%
Aprilaire9.0%11.0%15.0%
Amana5.0%11.0%11.0%
Whirlpool4.0%9.0%9.0%
Goodman9.0%5.0%11.0%
Heil8.0%6.0%11.0%
Janitrol10.0%5.0%9.0%
Tempstar7.0%6.0%9.0%
Coleman2.0%6.0%2.0%
Comfortmaker2.0%4.0%7.0%
did not indicate used in past 2 years4.0%4.0%4.0%
GMC3.0%1.0%0.0%
Day & Night0.0%1.0%0.0%
Fantech2.0%1.0%0.0%
other1.0%2.0%7.0%
indicated at least one94.0%92.0%87.0%
no answer2.0%3.0%7.0%
none0.0%1.0%2.0%
Purpose

The findings cited in this report are based on a survey sponsored by Hanley-Wood, LLC, on behalf of their publication, BUILDER.

The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders in the BUILDER audience. Specific areas of inquiry included:

  • The number and average sale price of residential units built by respondents' firms in 2004.
  • Respondents' familiarity with, use of, and opinions about brands in 69 product categories.
  • The one brand within each category respondents feel is best at communicating with them.
Method

The survey sample of 6,250 was selected in systematic fashion by Palm Coast Data, Inc., and Readex from BUILDER's domestic, qualified "builder" circulation of approximately 125,000 recipients at the time of sample selection.

Five versions of an 8-page questionnaire were designed jointly by BUILDER and Readex. Each version contained two questions common to all versions, with the remaining brand-specific questions unique to each.

Data was collected via mail survey from October 18 to December 11, 2000. To ensure the value of this brand use data to manufacturers, the findings cited in this report are based on the 2,247 respondents who indicated their firms built residential units in 2000 (36% of the survey sample).

The margin of error for percentages based on all 2,247 usable responses is ±2.0% at the 95% confidence level. The margin of error for percentages based on smaller sample sizes—census regions, for example— will be larger.

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