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Plumbing Fixtures

Brand Use Study for BATH FIXTURES

Survey Years:
Quality Rating
Awareness & Use
About the Study
BATH FIXTURES-2003-Quality Rating

Quality Rating

How do you rate the QUALITY of each brand you are familiar with?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders
Kohler4.44.34.34.54.6
Jacuzzi4.34.44.34.24.4
Hansgrohe4.23.9*4.1*4.3*4.3*
American Standard4.04.03.94.04.2
Toto Kiki4.03.9*4.1*4.14.1*
Aqua Glass3.93.8*3.93.93.9*
Eljer3.83.93.73.83.9
Jason Int'l3.83.8*3.8*3.8*3.8*
Gerber3.63.5*3.73.53.8*
Lasco3.63.53.73.53.6
Swan3.63.0*3.8*3.4*3.7*
Universal-Rundle3.63.7*3.63.53.5*
Maax3.53.6*3.0*3.3*3.8*
Mansfield3.53.0*3.63.63.4*
Swirl-way3.52.3*3.7*3.5*3.3*
Briggs3.43.5*3.53.43.5
Pearl3.43.4*3.5*3.4*3.2*
Sterling3.43.3*3.63.43.3*
Clarke Products3.23.3*3.0*3.2*3.5*
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders
Kohler4.44.44.54.4
Jacuzzi4.2*4.34.34.3
Hansgrohe3.4*3.9*4.3*4.3
American Standard4.13.94.03.9
Toto Kiki4.0*4.1*4.1*4.1
Aqua Glass4.0*3.94.13.7
Eljer3.9*3.93.83.7
Jason Int'l4.0*3.7*3.7*3.9
Gerber3.8*3.5*3.63.6
Lasco3.8*3.63.63.4
Swan4.4*3.4*3.7*3.6
Universal-Rundle4.1*3.63.5*3.3
Maax3.4*3.4*3.2*3.6
Mansfield3.8*3.53.63.5
Swirl-way3.7*3.3*3.7*3.5
Briggs3.9*3.33.53.5
Pearl3.3*3.3*3.5*3.6
Sterling3.5*3.53.53.2
Clarke Products3.0*3.2*3.4*3.1
Units Built
1-45-4950+
base: BUILDER builders
Kohler4.44.44.4
Jacuzzi4.34.34.2
Hansgrohe4.14.24.1*
American Standard4.03.94.2
Toto Kiki4.0*4.14.0*
Aqua Glass4.03.93.8*
Eljer3.93.73.9
Jason Int'l3.8*3.8*3.6*
Gerber3.63.63.6*
Lasco3.73.53.7*
Swan3.7*3.6*3.3*
Universal-Rundle3.63.63.4*
Maax3.3*3.6*3.3*
Mansfield3.63.43.5*
Swirl-way3.1*3.8*3.0*
Briggs3.43.43.5*
Pearl3.5*3.3*3.5*
Sterling3.53.33.5*
Clarke Products3.2*3.2*3.7*
BATH FIXTURES-2003-Brand Familiarity
Select Detail Statistics:

Brand Familiarity

Which brands have you HEARD OF?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders486.070.0145.0188.082.0
American Standard96.0%94.0%94.0%97.0%98.0%
Kohler95.0%99.0%93.0%94.0%100.0%
Jacuzzi87.0%83.0%87.0%89.0%88.0%
Eljer81.0%83.0%81.0%80.0%79.0%
Aqua Glass64.0%56.0%63.0%71.0%52.0%
Lasco59.0%66.0%57.0%55.0%67.0%
Sterling58.0%57.0%63.0%61.0%46.0%
Gerber55.0%64.0%60.0%54.0%41.0%
Briggs52.0%49.0%41.0%61.0%54.0%
Mansfield52.0%39.0%66.0%49.0%48.0%
Universal-Rundle41.0%53.0%36.0%40.0%38.0%
Hansgrohe31.0%34.0%30.0%27.0%44.0%
Pearl28.0%29.0%37.0%23.0%24.0%
Clarke Products27.0%24.0%23.0%29.0%29.0%
Swan26.0%23.0%38.0%18.0%28.0%
Toto Kiki25.0%23.0%21.0%26.0%33.0%
Maax19.0%23.0%14.0%18.0%26.0%
Jason Int'l17.0%17.0%21.0%15.0%18.0%
Swirl-way17.0%16.0%24.0%13.0%13.0%
other7.0%3.0%10.0%7.0%5.0%
indicated one or more100.0%100.0%100.0%100.0%100.0%
no answer0.0%0.0%0.0%0.0%0.0%
none0.0%0.0%0.0%0.0%0.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders48.0135.0139.0153.0
American Standard94.0%97.0%97.0%95.0
Kohler92.0%92.0%99.0%97.0
Jacuzzi85.0%84.0%89.0%90.0
Eljer79.0%78.0%81.0%86.0
Aqua Glass60.0%67.0%60.0%65.0
Lasco60.0%50.0%60.0%67.0
Sterling69.0%62.0%52.0%58.0
Gerber54.0%49.0%54.0%62.0
Briggs38.0%45.0%56.0%59.0
Mansfield46.0%55.0%53.0%53.0
Universal-Rundle44.0%42.0%32.0%46.0
Hansgrohe21.0%17.0%27.0%50.0
Pearl19.0%25.0%25.0%37.0
Clarke Products31.0%27.0%27.0%26.0
Swan23.0%24.0%29.0%27.0
Toto Kiki23.0%19.0%20.0%36.0
Maax17.0%16.0%17.0%24.0
Jason Int'l15.0%16.0%17.0%20.0
Swirl-way21.0%10.0%17.0%20.0
other4.0%7.0%7.0%7.0
indicated one or more100.0%100.0%100.0%100.0
no answer0.0%0.0%0.0%0.0
none0.0%0.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders179.0233.071.0
American Standard97.0%95.0%97.0%
Kohler96.0%94.0%96.0%
Jacuzzi88.0%85.0%90.0%
Eljer83.0%79.0%79.0%
Aqua Glass64.0%61.0%68.0%
Lasco60.0%59.0%56.0%
Sterling61.0%54.0%68.0%
Gerber56.0%54.0%55.0%
Briggs50.0%49.0%65.0%
Mansfield56.0%48.0%56.0%
Universal-Rundle41.0%39.0%45.0%
Hansgrohe35.0%30.0%28.0%
Pearl31.0%24.0%32.0%
Clarke Products30.0%25.0%24.0%
Swan28.0%25.0%27.0%
Toto Kiki25.0%25.0%27.0%
Maax19.0%19.0%18.0%
Jason Int'l20.0%15.0%20.0%
Swirl-way21.0%13.0%17.0%
other5.0%7.0%10.0%
indicated one or more100.0%100.0%100.0%
no answer0.0%0.0%0.0%
none0.0%0.0%0.0%

Brand Innovation

Which ONE brand is leading this category in the area of INNOVATION?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders486.070.0145.0188.082.0
Kohler30.0%27.0%24.0%35.0%33.0%
American Standard5.0%4.0%3.0%7.0%7.0%
Jacuzzi3.0%4.0%6.0%1.0%4.0%
Hansgrohe2.0%3.0%2.0%2.0%1.0%
Aqua Glass1.0%0.0%3.0%2.0%0.0%
Eljer1.0%3.0%0.0%1.0%1.0%
Jason Int'l1.0%0.0%1.0%1.0%1.0%
Lasco1.0%0.0%1.0%1.0%1.0%
Toto Kiki1.0%3.0%1.0%1.0%0.0%
Briggs0.0%0.0%0.0%0.0%0.0%
Clarke Products0.0%0.0%0.0%0.0%0.0%
Gerber0.0%0.0%0.0%0.0%0.0%
Maax0.0%0.0%0.0%0.0%0.0%
Mansfield0.0%0.0%1.0%0.0%0.0%
Pearl0.0%0.0%0.0%0.0%0.0%
Sterling0.0%0.0%1.0%1.0%0.0%
Swan0.0%1.0%0.0%0.0%0.0%
Swirl-way0.0%0.0%0.0%0.0%0.0%
Universal-Rundle0.0%0.0%0.0%0.0%0.0%
other1.0%0.0%1.0%2.0%0.0%
no answer38.0%43.0%39.0%36.0%38.0%
answered multiple14.0%11.0%18.0%13.0%13.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders48.0135.0139.0153.0
Kohler23.0%27.0%33.0%33.0
American Standard13.0%7.0%4.0%2.0
Jacuzzi4.0%2.0%4.0%4.0
Hansgrohe0.0%1.0%1.0%4.0
Aqua Glass2.0%3.0%1.0%1.0
Eljer0.0%0.0%2.0%1.0
Jason Int'l0.0%1.0%1.0%0.0
Lasco0.0%1.0%1.0%1.0
Toto Kiki0.0%1.0%1.0%2.0
Briggs0.0%0.0%0.0%0.0
Clarke Products0.0%0.0%0.0%0.0
Gerber0.0%0.0%0.0%0.0
Maax0.0%0.0%0.0%0.0
Mansfield0.0%0.0%1.0%0.0
Pearl0.0%0.0%0.0%0.0
Sterling2.0%0.0%1.0%0.0
Swan0.0%1.0%0.0%0.0
Swirl-way0.0%0.0%0.0%0.0
Universal-Rundle0.0%0.0%0.0%0.0
other0.0%1.0%1.0%2.0
no answer50.0%37.0%38.0%33.0
answered multiple6.0%18.0%12.0%17.0
Units Built
1-45-4950+
base: BUILDER builders179.0233.071.0
Kohler31.0%30.0%31.0%
American Standard7.0%5.0%4.0%
Jacuzzi4.0%3.0%3.0%
Hansgrohe3.0%2.0%0.0%
Aqua Glass1.0%2.0%1.0%
Eljer1.0%0.0%3.0%
Jason Int'l1.0%1.0%0.0%
Lasco1.0%1.0%0.0%
Toto Kiki1.0%1.0%0.0%
Briggs0.0%0.0%0.0%
Clarke Products0.0%0.0%0.0%
Gerber0.0%0.0%0.0%
Maax0.0%0.0%0.0%
Mansfield1.0%0.0%0.0%
Pearl0.0%0.0%0.0%
Sterling1.0%0.0%0.0%
Swan0.0%0.0%0.0%
Swirl-way0.0%0.0%0.0%
Universal-Rundle0.0%0.0%0.0%
other0.0%1.0%4.0%
no answer34.0%40.0%42.0%
answered multiple17.0%14.0%11.0%

Brands Used the Most

Which brand(s) does your firm USE THE MOST?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders486.070.0145.0188.082.0
Kohler48.0%54.0%50.0%39.0%56.0%
American Standard33.0%37.0%27.0%35.0%37.0%
Jacuzzi18.0%26.0%20.0%17.0%9.0%
Aqua Glass13.0%4.0%19.0%14.0%5.0%
Lasco12.0%16.0%11.0%11.0%15.0%
Eljer10.0%14.0%7.0%11.0%9.0%
Mansfield10.0%1.0%20.0%7.0%9.0%
Sterling7.0%4.0%11.0%6.0%2.0%
Briggs5.0%6.0%3.0%6.0%6.0%
Gerber5.0%6.0%8.0%4.0%1.0%
Universal-Rundle5.0%10.0%4.0%5.0%2.0%
Toto Kiki3.0%0.0%1.0%5.0%2.0%
Hansgrohe2.0%4.0%1.0%2.0%4.0%
Maax2.0%3.0%1.0%1.0%7.0%
Pearl2.0%4.0%5.0%1.0%0.0%
Jason Int'l1.0%0.0%2.0%1.0%0.0%
Swan1.0%1.0%3.0%1.0%0.0%
Swirl-way1.0%0.0%2.0%1.0%0.0%
Clarke Products0.0%0.0%1.0%1.0%0.0%
other4.0%1.0%5.0%4.0%2.0%
indicated one or more84.0%86.0%86.0%79.0%88.0%
did not indicate16.0%14.0%14.0%20.0%12.0%
no answer0.0%0.0%0.0%0.0%0.0%
none0.0%0.0%0.0%1.0%0.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders48.0135.0139.0153.0
Kohler27.0%39.0%48.0%60.0
American Standard29.0%41.0%29.0%29.0
Jacuzzi0.0%17.0%17.0%25.0
Aqua Glass19.0%17.0%15.0%6.0
Lasco17.0%15.0%12.0%9.0
Eljer6.0%10.0%12.0%8.0
Mansfield10.0%13.0%13.0%7.0
Sterling10.0%10.0%6.0%3.0
Briggs2.0%3.0%8.0%5.0
Gerber4.0%5.0%8.0%1.0
Universal-Rundle0.0%7.0%6.0%3.0
Toto Kiki0.0%2.0%3.0%4.0
Hansgrohe2.0%1.0%1.0%5.0
Maax2.0%1.0%2.0%4.0
Pearl0.0%1.0%3.0%4.0
Jason Int'l0.0%1.0%1.0%0.0
Swan0.0%1.0%2.0%1.0
Swirl-way0.0%1.0%1.0%1.0
Clarke Products0.0%1.0%1.0%0.0
other0.0%5.0%4.0%3.0
indicated one or more73.0%87.0%81.0%87.0
did not indicate27.0%12.0%19.0%13.0
no answer0.0%0.0%0.0%0.0
none0.0%1.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders179.0233.071.0
Kohler50.0%48.0%41.0%
American Standard31.0%33.0%35.0%
Jacuzzi13.0%20.0%20.0%
Aqua Glass11.0%14.0%14.0%
Lasco13.0%11.0%14.0%
Eljer9.0%10.0%8.0%
Mansfield12.0%9.0%13.0%
Sterling6.0%4.0%15.0%
Briggs1.0%7.0%10.0%
Gerber3.0%6.0%1.0%
Universal-Rundle3.0%6.0%8.0%
Toto Kiki1.0%5.0%0.0%
Hansgrohe3.0%2.0%0.0%
Maax2.0%3.0%0.0%
Pearl3.0%2.0%3.0%
Jason Int'l0.0%1.0%1.0%
Swan1.0%2.0%0.0%
Swirl-way1.0%1.0%1.0%
Clarke Products0.0%0.0%1.0%
other3.0%4.0%6.0%
indicated one or more84.0%85.0%79.0%
did not indicate16.0%14.0%21.0%
no answer0.0%0.0%0.0%
none0.0%1.0%0.0%

Brands Used in Past 2 Years

Which brands has your firm USED IN THE PAST 2 YEARS in the homes you've built (including brands you subcontracted with others to install)?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders486.070.0145.0188.082.0
Kohler82.0%89.0%82.0%76.0%93.0%
American Standard74.0%83.0%63.0%80.0%76.0%
Jacuzzi52.0%60.0%48.0%54.0%45.0%
Eljer40.0%43.0%38.0%42.0%39.0%
Lasco33.0%39.0%29.0%27.0%50.0%
Aqua Glass31.0%20.0%34.0%37.0%21.0%
Mansfield27.0%13.0%37.0%24.0%28.0%
Sterling25.0%26.0%24.0%26.0%22.0%
Briggs20.0%11.0%17.0%22.0%28.0%
Gerber20.0%30.0%26.0%16.0%9.0%
Universal-Rundle16.0%19.0%14.0%18.0%13.0%
Hansgrohe13.0%17.0%12.0%10.0%20.0%
Toto Kiki11.0%11.0%9.0%13.0%10.0%
Pearl6.0%11.0%11.0%3.0%2.0%
Swan6.0%3.0%11.0%3.0%5.0%
Maax5.0%9.0%3.0%2.0%10.0%
Jason Int'l3.0%3.0%5.0%3.0%1.0%
Swirl-way3.0%1.0%5.0%2.0%5.0%
Clarke Products1.0%1.0%1.0%2.0%0.0%
other5.0%1.0%6.0%5.0%4.0%
indicated one or more98.0%99.0%97.0%98.0%99.0%
did not indicate2.0%1.0%3.0%1.0%1.0%
no answer0.0%0.0%0.0%0.0%0.0%
none0.0%0.0%0.0%1.0%0.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders48.0135.0139.0153.0
Kohler73.0%73.0%84.0%92.0
American Standard65.0%81.0%72.0%73.0
Jacuzzi25.0%47.0%51.0%65.0
Eljer40.0%40.0%40.0%42.0
Lasco25.0%33.0%35.0%35.0
Aqua Glass27.0%40.0%30.0%24.0
Mansfield21.0%30.0%32.0%24.0
Sterling27.0%33.0%22.0%19.0
Briggs13.0%13.0%28.0%21.0
Gerber21.0%15.0%23.0%22.0
Universal-Rundle19.0%20.0%17.0%12.0
Hansgrohe4.0%5.0%8.0%27.0
Toto Kiki10.0%6.0%9.0%18.0
Pearl2.0%3.0%8.0%10.0
Swan2.0%5.0%6.0%8.0
Maax6.0%4.0%3.0%7.0
Jason Int'l0.0%3.0%5.0%3.0
Swirl-way2.0%1.0%5.0%4.0
Clarke Products0.0%3.0%1.0%1.0
other0.0%6.0%5.0%5.0
indicated one or more94.0%99.0%97.0%99.0
did not indicate6.0%1.0%3.0%1.0
no answer0.0%0.0%0.0%0.0
none0.0%1.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders179.0233.071.0
Kohler85.0%82.0%76.0%
American Standard78.0%73.0%68.0%
Jacuzzi52.0%54.0%45.0%
Eljer40.0%41.0%38.0%
Lasco34.0%34.0%31.0%
Aqua Glass26.0%33.0%31.0%
Mansfield28.0%27.0%24.0%
Sterling25.0%21.0%34.0%
Briggs15.0%20.0%32.0%
Gerber21.0%22.0%8.0%
Universal-Rundle17.0%15.0%21.0%
Hansgrohe13.0%15.0%6.0%
Toto Kiki9.0%14.0%6.0%
Pearl6.0%7.0%4.0%
Swan7.0%6.0%1.0%
Maax3.0%7.0%0.0%
Jason Int'l3.0%3.0%3.0%
Swirl-way2.0%4.0%3.0%
Clarke Products2.0%0.0%3.0%
other3.0%5.0%8.0%
indicated one or more99.0%97.0%96.0%
did not indicate1.0%2.0%4.0%
no answer0.0%0.0%0.0%
none0.0%0.0%0.0%
Purpose

The findings cited in this report are based on a survey sponsored by Hanley-Wood, LLC, on behalf of their publication, BUILDER.

The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders in the BUILDER audience. Specific areas of inquiry included:

  • The number and average sale price of residential units built by respondents' firms in 2004.
  • Respondents' familiarity with, use of, and opinions about brands in 69 product categories.
  • The one brand within each category respondents feel is best at communicating with them.
Method

The survey sample of 6,250 was selected in systematic fashion by Palm Coast Data, Inc., and Readex from BUILDER's domestic, qualified "builder" circulation of approximately 125,000 recipients at the time of sample selection.

Five versions of an 8-page questionnaire were designed jointly by BUILDER and Readex. Each version contained two questions common to all versions, with the remaining brand-specific questions unique to each.

Data was collected via mail survey from October 18 to December 11, 2000. To ensure the value of this brand use data to manufacturers, the findings cited in this report are based on the 2,247 respondents who indicated their firms built residential units in 2000 (36% of the survey sample).

The margin of error for percentages based on all 2,247 usable responses is ±2.0% at the 95% confidence level. The margin of error for percentages based on smaller sample sizes—census regions, for example— will be larger.