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Plumbing Fixtures

Brand Use Study for BATH FIXTURES

Survey Years:
Quality Rating
Awareness & Use
About the Study
BATH FIXTURES-2004-Quality Rating

Quality Rating

How do you rate the QUALITY of each brand you are familiar with?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders
Hansgrohe4.54.5*4.5*4.4*4.5*
Kohler4.44.44.44.44.3
Toto4.44.5*4.3*4.34.4*
Jacuzzi4.24.24.24.34.2
American Standard4.14.04.14.14.0
Eljer3.93.74.03.93.8
Jason Int'l3.9*4.0*4.2*3.7*3.9*
Aqua Glass3.83.7*3.94.03.6
Mansfield3.73.5*3.93.73.4*
Pearl3.73.0*3.9*3.7*3.6*
Gerber3.63.6*3.63.63.6*
Lasco3.63.7*3.73.73.4
Briggs3.53.2*3.7*3.53.3*
Maax3.52.3*3.6*3.5*3.7*
Swirl-way3.53.3*3.8*3.6*3.2*
Universal-Rundle3.53.6*3.4*3.53.3*
Clarke Products3.43.5*3.6*3.5*3.3*
Sterling3.43.6*3.43.23.6*
Swan3.43.2*3.5*3.0*3.4*
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders
Hansgrohe4.3*4.5*4.3*4.5
Kohler4.3*4.34.44.4
Toto4.5*4.2*4.0*4.6
Jacuzzi4.4*4.14.24.3
American Standard4.2*4.04.04.1
Eljer4.2*4.03.83.8
Jason Int'l4.0*4.0*4.0*3.9
Aqua Glass4.0*4.03.93.7
Mansfield4.0*4.0*3.63.5
Pearl3.5*4.0*3.6*3.7
Gerber3.6*3.5*3.53.7
Lasco4.2*3.7*3.63.5
Briggs3.2*3.6*3.5*3.5
Maax4.0*3.5*3.2*3.6
Swirl-way5.0*4.0*3.3*3.5
Universal-Rundle4.0*3.6*3.3*3.4
Clarke Products4.0*3.3*3.4*3.4
Sterling3.5*3.4*3.23.4
Swan3.3*3.5*3.4*3.3
Units Built
1-45-4950+
base: BUILDER builders
Hansgrohe4.64.34.7*
Kohler4.44.34.5*
Toto4.54.24.2*
Jacuzzi4.24.24.3*
American Standard4.14.03.9
Eljer3.93.93.8*
Jason Int'l3.7*4.1*5.0*
Aqua Glass3.83.93.8*
Mansfield3.63.73.7*
Pearl3.7*3.7*3.8*
Gerber3.73.53.5*
Lasco3.63.63.8*
Briggs3.53.53.7*
Maax3.4*3.6*3.3*
Swirl-way3.3*3.8*2.5*
Universal-Rundle3.3*3.53.9*
Clarke Products3.3*3.6*3.2*
Sterling3.33.43.7*
Swan3.3*3.5*3.2*
BATH FIXTURES-2004-Brand Familiarity
Select Detail Statistics:

Brand Familiarity

Which brands have you HEARD OF?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders402.062.0104.0148.088.0
Kohler97.0%95.0%99.0%95.0%98.0%
American Standard96.0%98.0%96.0%97.0%94.0%
Jacuzzi91.0%87.0%93.0%91.0%91.0%
Eljer83.0%89.0%80.0%84.0%78.0%
Aqua Glass60.0%52.0%63.0%68.0%51.0%
Lasco59.0%60.0%63.0%51.0%66.0%
Gerber58.0%63.0%68.0%56.0%47.0%
Sterling54.0%53.0%61.0%54.0%45.0%
Briggs52.0%37.0%48.0%59.0%57.0%
Mansfield48.0%40.0%65.0%43.0%40.0%
Universal-Rundle40.0%52.0%32.0%45.0%33.0%
Toto39.0%40.0%32.0%38.0%49.0%
Hansgrohe33.0%39.0%22.0%33.0%42.0%
Swan33.0%34.0%47.0%22.0%32.0%
Clarke Products26.0%23.0%22.0%31.0%26.0%
Pearl25.0%21.0%37.0%21.0%19.0%
Swirl-way20.0%16.0%21.0%17.0%26.0%
Jason Int'l16.0%15.0%16.0%15.0%17.0%
Maax14.0%16.0%14.0%9.0%22.0%
other6.0%3.0%5.0%8.0%5.0%
indicated at least one100.0%100.0%100.0%100.0%100.0%
no answer0.0%0.0%0.0%0.0%0.0%
none0.0%0.0%0.0%0.0%0.0%
multiple answers
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders26.090.0122.0152.0
Kohler100.0%94.0%96.0%99.0
American Standard96.0%97.0%96.0%97.0
Jacuzzi77.0%91.0%93.0%92.0
Eljer81.0%80.0%85.0%85.0
Aqua Glass54.0%63.0%67.0%56.0
Lasco50.0%54.0%66.0%59.0
Gerber62.0%59.0%57.0%60.0
Sterling54.0%54.0%56.0%53.0
Briggs42.0%57.0%52.0%54.0
Mansfield35.0%47.0%48.0%52.0
Universal-Rundle42.0%42.0%39.0%40.0
Toto15.0%24.0%39.0%53.0
Hansgrohe15.0%23.0%25.0%49.0
Swan23.0%29.0%30.0%39.0
Clarke Products8.0%24.0%34.0%25.0
Pearl8.0%19.0%25.0%32.0
Swirl-way4.0%12.0%24.0%25.0
Jason Int'l4.0%17.0%16.0%18.0
Maax8.0%13.0%16.0%16.0
other4.0%8.0%4.0%7.0
indicated at least one100.0%100.0%100.0%100.0
no answer0.0%0.0%0.0%0.0
none0.0%0.0%0.0%0.0
multiple answers
Units Built
1-45-4950+
base: BUILDER builders149.0202.045.0
Kohler98.0%98.0%89.0%
American Standard97.0%97.0%96.0%
Jacuzzi90.0%92.0%93.0%
Eljer86.0%83.0%76.0%
Aqua Glass59.0%64.0%47.0%
Lasco58.0%58.0%64.0%
Gerber64.0%57.0%47.0%
Sterling50.0%54.0%67.0%
Briggs52.0%52.0%58.0%
Mansfield46.0%49.0%53.0%
Universal-Rundle43.0%38.0%42.0%
Toto48.0%36.0%27.0%
Hansgrohe41.0%31.0%16.0%
Swan38.0%31.0%27.0%
Clarke Products25.0%27.0%33.0%
Pearl23.0%27.0%22.0%
Swirl-way17.0%24.0%13.0%
Jason Int'l19.0%15.0%7.0%
Maax15.0%14.0%16.0%
other7.0%4.0%7.0%
indicated at least one100.0%100.0%100.0%
no answer0.0%0.0%0.0%
none0.0%0.0%0.0%
multiple answers

Brand Innovation

Which ONE brand is leading this category in the area of INNOVATION?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders402.062.0104.0148.088.0
Kohler23.0%27.0%27.0%22.0%19.0%
American Standard5.0%3.0%6.0%5.0%3.0%
Toto5.0%8.0%2.0%4.0%9.0%
Jacuzzi4.0%3.0%7.0%2.0%5.0%
Hansgrohe2.0%0.0%2.0%1.0%5.0%
Aqua Glass0.0%0.0%1.0%1.0%0.0%
Briggs0.0%0.0%0.0%0.0%0.0%
Clarke Products0.0%0.0%0.0%0.0%0.0%
Eljer0.0%2.0%0.0%0.0%0.0%
Gerber0.0%0.0%0.0%0.0%0.0%
Jason Int'l0.0%0.0%0.0%0.0%0.0%
Lasco0.0%2.0%0.0%0.0%0.0%
Maax0.0%0.0%1.0%0.0%0.0%
Mansfield0.0%0.0%1.0%0.0%0.0%
Pearl0.0%0.0%0.0%0.0%0.0%
Sterling0.0%0.0%0.0%0.0%0.0%
Swan0.0%0.0%0.0%0.0%0.0%
Swirl-way0.0%0.0%0.0%0.0%0.0%
Universal-Rundle0.0%0.0%0.0%0.0%0.0%
other1.0%0.0%1.0%2.0%1.0%
no answer44.0%44.0%40.0%47.0%42.0%
answered multiple14.0%11.0%13.0%16.0%16.0%
none0.0%0.0%0.0%0.0%0.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders26.090.0122.0152.0
Kohler12.0%27.0%24.0%24.0
American Standard8.0%4.0%7.0%3.0
Toto0.0%2.0%2.0%11.0
Jacuzzi8.0%3.0%4.0%3.0
Hansgrohe4.0%1.0%1.0%3.0
Aqua Glass0.0%2.0%0.0%0.0
Briggs0.0%0.0%0.0%0.0
Clarke Products0.0%0.0%0.0%0.0
Eljer0.0%0.0%1.0%0.0
Gerber0.0%0.0%0.0%0.0
Jason Int'l0.0%0.0%0.0%0.0
Lasco0.0%0.0%1.0%0.0
Maax0.0%0.0%0.0%1.0
Mansfield0.0%1.0%0.0%0.0
Pearl0.0%0.0%0.0%0.0
Sterling0.0%0.0%0.0%0.0
Swan0.0%0.0%0.0%0.0
Swirl-way0.0%0.0%0.0%0.0
Universal-Rundle0.0%0.0%0.0%0.0
other0.0%6.0%0.0%0.0
no answer62.0%39.0%51.0%36.0
answered multiple8.0%14.0%10.0%19.0
none0.0%0.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders149.0202.045.0
Kohler23.0%23.0%29.0%
American Standard6.0%5.0%0.0%
Toto9.0%3.0%0.0%
Jacuzzi2.0%3.0%11.0%
Hansgrohe3.0%1.0%0.0%
Aqua Glass1.0%0.0%0.0%
Briggs0.0%0.0%0.0%
Clarke Products0.0%0.0%0.0%
Eljer0.0%0.0%0.0%
Gerber0.0%0.0%0.0%
Jason Int'l0.0%0.0%0.0%
Lasco1.0%0.0%0.0%
Maax1.0%0.0%0.0%
Mansfield0.0%0.0%0.0%
Pearl0.0%0.0%0.0%
Sterling0.0%0.0%0.0%
Swan0.0%0.0%0.0%
Swirl-way0.0%0.0%0.0%
Universal-Rundle0.0%0.0%0.0%
other1.0%1.0%2.0%
no answer35.0%47.0%56.0%
answered multiple18.0%14.0%2.0%
none0.0%0.0%0.0%

Brands Used the Most

Which brand(s) does your firm USE THE MOST?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders402.062.0104.0148.088.0
Kohler45.0%48.0%45.0%37.0%55.0%
American Standard27.0%35.0%24.0%26.0%25.0%
Jacuzzi19.0%15.0%26.0%20.0%14.0%
Aqua Glass13.0%10.0%16.0%16.0%6.0%
Lasco13.0%13.0%11.0%9.0%22.0%
Eljer10.0%10.0%11.0%11.0%9.0%
Mansfield10.0%5.0%19.0%6.0%8.0%
Toto6.0%6.0%2.0%8.0%9.0%
Gerber5.0%6.0%10.0%4.0%1.0%
Hansgrohe5.0%5.0%1.0%3.0%13.0%
Briggs4.0%3.0%3.0%5.0%5.0%
Sterling3.0%3.0%4.0%2.0%6.0%
Universal-Rundle3.0%2.0%3.0%5.0%1.0%
Pearl2.0%0.0%4.0%1.0%1.0%
Clarke Products1.0%0.0%0.0%3.0%0.0%
Jason Int'l1.0%3.0%0.0%1.0%0.0%
Maax1.0%2.0%1.0%1.0%2.0%
Swan1.0%0.0%3.0%0.0%0.0%
Swirl-way1.0%2.0%2.0%0.0%2.0%
other4.0%0.0%3.0%6.0%3.0%
indicated at least one77.0%79.0%78.0%77.0%76.0%
did not indicate23.0%21.0%22.0%23.0%24.0%
no answer0.0%0.0%0.0%0.0%0.0%
none0.0%0.0%0.0%0.0%0.0%
multiple answers
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders26.090.0122.0152.0
Kohler19.0%28.0%43.0%61.0
American Standard19.0%32.0%25.0%26.0
Jacuzzi8.0%9.0%23.0%24.0
Aqua Glass12.0%17.0%17.0%7.0
Lasco19.0%11.0%18.0%9.0
Eljer12.0%14.0%11.0%7.0
Mansfield8.0%7.0%13.0%9.0
Toto0.0%3.0%4.0%11.0
Gerber8.0%6.0%7.0%3.0
Hansgrohe0.0%2.0%2.0%9.0
Briggs8.0%4.0%5.0%3.0
Sterling4.0%2.0%3.0%3.0
Universal-Rundle8.0%7.0%2.0%1.0
Pearl0.0%0.0%2.0%3.0
Clarke Products0.0%1.0%2.0%1.0
Jason Int'l0.0%0.0%1.0%1.0
Maax4.0%0.0%2.0%1.0
Swan0.0%1.0%2.0%0.0
Swirl-way0.0%1.0%2.0%1.0
other4.0%6.0%3.0%3.0
indicated at least one65.0%72.0%80.0%82.0
did not indicate35.0%28.0%20.0%18.0
no answer0.0%0.0%0.0%0.0
none0.0%0.0%0.0%0.0
multiple answers
Units Built
1-45-4950+
base: BUILDER builders149.0202.045.0
Kohler46.0%47.0%27.0%
American Standard23.0%29.0%24.0%
Jacuzzi17.0%22.0%11.0%
Aqua Glass13.0%14.0%9.0%
Lasco9.0%12.0%29.0%
Eljer8.0%12.0%11.0%
Mansfield7.0%12.0%9.0%
Toto9.0%6.0%0.0%
Gerber5.0%5.0%7.0%
Hansgrohe7.0%3.0%2.0%
Briggs5.0%3.0%7.0%
Sterling3.0%4.0%2.0%
Universal-Rundle2.0%2.0%11.0%
Pearl1.0%3.0%0.0%
Clarke Products0.0%2.0%2.0%
Jason Int'l1.0%0.0%0.0%
Maax1.0%1.0%0.0%
Swan1.0%0.0%2.0%
Swirl-way1.0%1.0%0.0%
other4.0%3.0%4.0%
indicated at least one79.0%78.0%71.0%
did not indicate21.0%22.0%29.0%
no answer0.0%0.0%0.0%
none0.0%0.0%0.0%
multiple answers

Brands Used in Past 2 Years

Which brands has your firm USED IN THE PAST 2 YEARS in the homes you've built (including brands you subcontracted with others to install)?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders402.062.0104.0148.088.0
Kohler83.0%82.0%88.0%78.0%86.0%
American Standard72.0%74.0%71.0%73.0%70.0%
Jacuzzi52.0%50.0%58.0%53.0%47.0%
Eljer38.0%44.0%42.0%36.0%32.0%
Lasco34.0%42.0%29.0%23.0%51.0%
Aqua Glass29.0%19.0%34.0%35.0%20.0%
Mansfield26.0%23.0%39.0%18.0%24.0%
Gerber21.0%23.0%34.0%20.0%9.0%
Sterling20.0%26.0%19.0%19.0%18.0%
Toto20.0%23.0%13.0%20.0%25.0%
Briggs16.0%6.0%13.0%20.0%19.0%
Hansgrohe15.0%18.0%9.0%14.0%20.0%
Universal-Rundle13.0%21.0%10.0%14.0%10.0%
Pearl7.0%6.0%15.0%3.0%6.0%
Swan7.0%13.0%13.0%1.0%6.0%
Maax6.0%6.0%5.0%1.0%14.0%
Swirl-way5.0%3.0%7.0%2.0%9.0%
Clarke Products3.0%5.0%2.0%3.0%5.0%
Jason Int'l3.0%3.0%4.0%2.0%2.0%
other5.0%3.0%3.0%7.0%5.0%
indicated at least one97.0%100.0%96.0%97.0%97.0%
did not indicate3.0%0.0%4.0%3.0%3.0%
no answer0.0%0.0%0.0%0.0%0.0%
none0.0%0.0%0.0%0.0%0.0%
multiple answers
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders26.090.0122.0152.0
Kohler54.0%77.0%84.0%93.0
American Standard69.0%67.0%70.0%78.0
Jacuzzi19.0%42.0%53.0%64.0
Eljer46.0%44.0%36.0%36.0
Lasco23.0%23.0%43.0%36.0
Aqua Glass23.0%31.0%35.0%25.0
Mansfield19.0%24.0%27.0%27.0
Gerber23.0%21.0%20.0%23.0
Sterling15.0%20.0%19.0%22.0
Toto4.0%10.0%15.0%33.0
Briggs23.0%22.0%15.0%13.0
Hansgrohe8.0%3.0%11.0%26.0
Universal-Rundle12.0%20.0%9.0%13.0
Pearl4.0%3.0%4.0%14.0
Swan8.0%7.0%7.0%7.0
Maax4.0%1.0%7.0%8.0
Swirl-way0.0%1.0%9.0%5.0
Clarke Products0.0%1.0%5.0%4.0
Jason Int'l0.0%0.0%4.0%4.0
other4.0%7.0%4.0%5.0
indicated at least one96.0%96.0%96.0%100.0
did not indicate4.0%4.0%4.0%0.0
no answer0.0%0.0%0.0%0.0
none0.0%0.0%0.0%0.0
multiple answers
Units Built
1-45-4950+
base: BUILDER builders149.0202.045.0
Kohler86.0%86.0%62.0%
American Standard77.0%72.0%60.0%
Jacuzzi46.0%59.0%44.0%
Eljer36.0%41.0%31.0%
Lasco33.0%32.0%44.0%
Aqua Glass30.0%33.0%11.0%
Mansfield22.0%28.0%31.0%
Gerber23.0%22.0%18.0%
Sterling19.0%19.0%24.0%
Toto24.0%19.0%9.0%
Briggs15.0%16.0%22.0%
Hansgrohe19.0%14.0%2.0%
Universal-Rundle11.0%12.0%22.0%
Pearl7.0%9.0%2.0%
Swan7.0%7.0%7.0%
Maax3.0%7.0%9.0%
Swirl-way4.0%7.0%0.0%
Clarke Products1.0%6.0%2.0%
Jason Int'l3.0%3.0%0.0%
other6.0%4.0%7.0%
indicated at least one99.0%97.0%93.0%
did not indicate1.0%3.0%7.0%
no answer0.0%0.0%0.0%
none0.0%0.0%0.0%
multiple answers
Purpose

The findings cited in this report are based on a survey sponsored by Hanley-Wood, LLC, on behalf of their publication, BUILDER.

The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders in the BUILDER audience. Specific areas of inquiry included:

  • The number and average sale price of residential units built by respondents' firms in 2004.
  • Respondents' familiarity with, use of, and opinions about brands in 69 product categories.
  • The one brand within each category respondents feel is best at communicating with them.
Method

The survey sample of 6,250 was selected in systematic fashion by Palm Coast Data, Inc., and Readex from BUILDER's domestic, qualified "builder" circulation of approximately 125,000 recipients at the time of sample selection.

Five versions of an 8-page questionnaire were designed jointly by BUILDER and Readex. Each version contained two questions common to all versions, with the remaining brand-specific questions unique to each.

Data was collected via mail survey from October 18 to December 11, 2000. To ensure the value of this brand use data to manufacturers, the findings cited in this report are based on the 2,247 respondents who indicated their firms built residential units in 2000 (36% of the survey sample).

The margin of error for percentages based on all 2,247 usable responses is ±2.0% at the 95% confidence level. The margin of error for percentages based on smaller sample sizes—census regions, for example— will be larger.