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Brand Use Study for WHIRLPOOL BATHS

Survey Years:
Quality Rating
Awareness & Use
About the Study
WHIRLPOOL BATHS-2001-Quality Rating

Quality Rating

How do you rate the QUALITY of each brand you are familiar with?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders
Jacuzzi4.44.44.44.44.4
Kohler4.44.3*4.34.44.4
Jason Int'l4.2*4.0*4.0*5.0*
Aqua Glass4.03.8*4.24.03.8*
Pearl4.03.0*4.1*4.0*3.8*
American Standard3.94.1*3.83.94.0*
Oasis3.9*3.6*3.6*4.0*4.7*
Eljer3.84.0*3.8*3.9*3.7*
Lasco3.84.0*3.7*3.8*3.7*
Swirl-way3.7*4.0*3.4*3.6*4.0*
Clarke Products3.6*4.0*3.7*3.0*
Universal-Rundle3.6*4.0*3.7*3.4*3.3*
Sterling3.53.8*3.2*3.6*3.0*
Briggs3.4*3.0*2.7*3.5*3.4*
NoviAmerican3.2*4.0*2.7*
Cielo3.0*2.5*4.0*
Kimstock2.7*2.0*3.0*
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders
Jacuzzi4.6*4.34.44.4
Kohler4.5*4.44.44.3
Jason Int'l4.0*4.7*3.5*
Aqua Glass4.4*4.04.04.0
Pearl4.3*4.4*4.0*3.7
American Standard4.2*4.03.84.0
Oasis4.3*3.8*3.7*4.0
Eljer4.2*3.8*3.5*4.0
Lasco3.6*4.0*3.73.7
Swirl-way4.0*3.9*3.4*4.0
Clarke Products3.0*3.0*4.5
Universal-Rundle3.6*4.1*3.1*3.5
Sterling3.8*4.0*3.3*3.0
Briggs4.0*3.3*2.9*3.6
NoviAmerican4.0*3.0*2.0*5.0
Cielo3.0*2.0*4.0
Kimstock2.5*3.0
Units Built
1-45-4950+
base: BUILDER builders
Jacuzzi4.44.44.4
Kohler4.34.24.7*
Jason Int'l4.0*4.7*3.5*
Aqua Glass4.04.03.9*
Pearl3.9*4.2*3.6*
American Standard4.03.93.9*
Oasis3.5*4.2*3.8*
Eljer3.8*3.83.8*
Lasco3.54.03.8*
Swirl-way3.9*3.9*2.8*
Clarke Products5.0*3.0*3.5*
Universal-Rundle3.4*4.0*3.1*
Sterling3.3*3.7*3.4*
Briggs3.2*3.4*3.5*
NoviAmerican3.0*3.7*2.0*
Cielo3.5*2.0*
Kimstock3.0*2.5*
WHIRLPOOL BATHS-2001-Brand Best at Communicating with Builders
Select Detail Statistics:

Brand Best at Communicating with Builders

Considering ads, mailings, personal visits, etc., which one brand is BEST AT COMMUNICATING with you?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Jacuzzi21.0%27.0%18.0%24.0%18.0%
Kohler9.0%7.0%10.0%5.0%15.0%
American Standard3.0%4.0%1.0%4.0%2.0%
Aqua Glass3.0%0.0%2.0%4.0%3.0%
Lasco3.0%7.0%2.0%3.0%2.0%
Eljer1.0%0.0%0.0%2.0%0.0%
Swirl-way1.0%0.0%1.0%1.0%1.0%
Briggs0.0%0.0%0.0%0.0%0.0%
Cielo0.0%0.0%0.0%0.0%0.0%
Clarke Products0.0%0.0%0.0%0.0%0.0%
Jason Int'l0.0%0.0%0.0%0.0%0.0%
Kimstock0.0%0.0%0.0%0.0%0.0%
NoviAmerican0.0%0.0%1.0%0.0%0.0%
Oasis0.0%0.0%0.0%0.0%0.0%
Pearl0.0%2.0%1.0%0.0%0.0%
Sterling0.0%0.0%0.0%0.0%0.0%
Universal-Rundle0.0%2.0%0.0%0.0%0.0%
other1.0%2.0%1.0%1.0%0.0%
no answer55.0%47.0%59.0%53.0%58.0%
answered multiple2.0%2.0%4.0%2.0%1.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Jacuzzi18.0%19.0%24.0%23.0
Kohler4.0%9.0%10.0%10.0
American Standard6.0%4.0%2.0%1.0
Aqua Glass4.0%5.0%2.0%2.0
Lasco0.0%5.0%5.0%2.0
Eljer6.0%0.0%1.0%0.0
Swirl-way0.0%2.0%0.0%1.0
Briggs0.0%0.0%0.0%0.0
Cielo0.0%0.0%0.0%0.0
Clarke Products0.0%0.0%0.0%0.0
Jason Int'l0.0%0.0%0.0%0.0
Kimstock0.0%0.0%0.0%0.0
NoviAmerican0.0%0.0%0.0%1.0
Oasis0.0%0.0%0.0%0.0
Pearl0.0%0.0%1.0%1.0
Sterling0.0%0.0%0.0%0.0
Universal-Rundle0.0%1.0%0.0%0.0
other2.0%2.0%1.0%0.0
no answer61.0%53.0%50.0%57.0
answered multiple0.0%2.0%4.0%3.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Jacuzzi21.0%21.0%24.0%
Kohler12.0%7.0%7.0%
American Standard3.0%2.0%4.0%
Aqua Glass2.0%4.0%1.0%
Lasco2.0%4.0%6.0%
Eljer1.0%1.0%0.0%
Swirl-way0.0%1.0%0.0%
Briggs0.0%0.0%0.0%
Cielo0.0%0.0%0.0%
Clarke Products0.0%0.0%0.0%
Jason Int'l0.0%0.0%0.0%
Kimstock0.0%0.0%0.0%
NoviAmerican0.0%0.0%0.0%
Oasis0.0%0.0%0.0%
Pearl0.0%1.0%0.0%
Sterling0.0%0.0%0.0%
Universal-Rundle0.0%0.0%0.0%
other1.0%0.0%3.0%
no answer56.0%55.0%50.0%
answered multiple2.0%2.0%6.0%

Brand Familiarity

Which brands have you HEARD OF?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Jacuzzi83.0%84.0%83.0%86.0%78.0%
Kohler72.0%75.0%73.0%68.0%74.0%
American Standard65.0%82.0%64.0%63.0%58.0%
Aqua Glass46.0%42.0%51.0%50.0%35.0%
Lasco37.0%47.0%38.0%29.0%44.0%
Eljer36.0%45.0%37.0%36.0%28.0%
Sterling22.0%31.0%22.0%22.0%16.0%
Pearl18.0%15.0%28.0%16.0%9.0%
Briggs17.0%9.0%11.0%25.0%15.0%
Universal-Rundle17.0%29.0%17.0%16.0%11.0%
Swirl-way12.0%9.0%9.0%15.0%14.0%
Oasis11.0%13.0%16.0%10.0%6.0%
Clarke Products4.0%4.0%2.0%6.0%2.0%
Jason Int'l4.0%0.0%3.0%5.0%5.0%
NoviAmerican4.0%5.0%6.0%4.0%2.0%
Cielo2.0%0.0%1.0%4.0%2.0%
Kimstock2.0%0.0%2.0%2.0%5.0%
other6.0%2.0%9.0%8.0%3.0%
indicated one or more91.0%95.0%93.0%91.0%88.0%
no answer9.0%5.0%7.0%9.0%12.0%
no answer0.0%0.0%0.0%1.0%0.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Jacuzzi75.0%85.0%86.0%85.0
Kohler61.0%69.0%76.0%76.0
American Standard59.0%62.0%70.0%66.0
Aqua Glass39.0%51.0%46.0%45.0
Lasco22.0%36.0%49.0%31.0
Eljer47.0%35.0%40.0%28.0
Sterling24.0%19.0%24.0%20.0
Pearl10.0%15.0%21.0%21.0
Briggs20.0%13.0%19.0%19.0
Universal-Rundle22.0%22.0%16.0%12.0
Swirl-way8.0%10.0%15.0%14.0
Oasis12.0%8.0%14.0%11.0
Clarke Products4.0%2.0%4.0%5.0
Jason Int'l4.0%3.0%3.0%5.0
NoviAmerican6.0%5.0%4.0%2.0
Cielo4.0%2.0%1.0%3.0
Kimstock2.0%2.0%3.0%2.0
other6.0%5.0%10.0%6.0
indicated one or more78.0%95.0%94.0%94.0
no answer20.0%5.0%6.0%6.0
no answer2.0%0.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Jacuzzi83.0%83.0%83.0%
Kohler71.0%71.0%76.0%
American Standard63.0%64.0%69.0%
Aqua Glass45.0%50.0%39.0%
Lasco31.0%39.0%43.0%
Eljer33.0%36.0%40.0%
Sterling18.0%21.0%31.0%
Pearl15.0%20.0%18.0%
Briggs14.0%16.0%26.0%
Universal-Rundle13.0%20.0%18.0%
Swirl-way12.0%14.0%8.0%
Oasis9.0%11.0%17.0%
Clarke Products2.0%3.0%7.0%
Jason Int'l2.0%4.0%7.0%
NoviAmerican4.0%5.0%1.0%
Cielo2.0%2.0%4.0%
Kimstock1.0%1.0%7.0%
other3.0%10.0%7.0%
indicated one or more90.0%93.0%89.0%
no answer10.0%6.0%11.0%
no answer0.0%0.0%0.0%

Brands Used the Most

Which brand(s) does your firm USE THE MOST?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Jacuzzi27.0%36.0%20.0%28.0%28.0%
Kohler13.0%18.0%12.0%11.0%18.0%
Aqua Glass8.0%7.0%7.0%9.0%9.0%
Lasco8.0%13.0%6.0%5.0%12.0%
American Standard6.0%7.0%4.0%9.0%5.0%
Pearl3.0%0.0%9.0%1.0%1.0%
Eljer2.0%0.0%3.0%2.0%1.0%
Sterling1.0%0.0%1.0%1.0%1.0%
Swirl-way1.0%0.0%2.0%1.0%2.0%
Universal-Rundle1.0%2.0%2.0%0.0%0.0%
Briggs0.0%0.0%0.0%0.0%1.0%
Cielo0.0%0.0%0.0%0.0%0.0%
Clarke Products0.0%0.0%0.0%1.0%0.0%
Jason Int'l0.0%0.0%0.0%0.0%0.0%
Kimstock0.0%0.0%0.0%0.0%0.0%
NoviAmerican0.0%0.0%1.0%0.0%0.0%
Oasis0.0%0.0%0.0%0.0%0.0%
other4.0%2.0%6.0%4.0%3.0%
indicated one or more56.0%65.0%50.0%58.0%55.0%
did not indicate33.0%29.0%39.0%32.0%31.0%
no answer8.0%5.0%6.0%8.0%11.0%
no answer2.0%0.0%4.0%2.0%3.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Jacuzzi16.0%22.0%30.0%36.0
Kohler8.0%13.0%13.0%18.0
Aqua Glass6.0%12.0%8.0%6.0
Lasco2.0%12.0%7.0%7.0
American Standard8.0%12.0%4.0%4.0
Pearl0.0%2.0%4.0%5.0
Eljer6.0%2.0%1.0%1.0
Sterling0.0%0.0%2.0%0.0
Swirl-way0.0%2.0%1.0%1.0
Universal-Rundle0.0%2.0%0.0%1.0
Briggs0.0%1.0%0.0%0.0
Cielo0.0%0.0%0.0%0.0
Clarke Products2.0%0.0%1.0%0.0
Jason Int'l0.0%0.0%0.0%0.0
Kimstock0.0%0.0%0.0%0.0
NoviAmerican0.0%0.0%0.0%1.0
Oasis0.0%0.0%0.0%0.0
other2.0%3.0%7.0%4.0
indicated one or more41.0%60.0%57.0%63.0
did not indicate29.0%33.0%36.0%31.0
no answer16.0%5.0%6.0%6.0
no answer14.0%2.0%1.0%0.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Jacuzzi26.0%26.0%33.0%
Kohler13.0%12.0%18.0%
Aqua Glass5.0%12.0%7.0%
Lasco6.0%8.0%10.0%
American Standard6.0%6.0%11.0%
Pearl2.0%4.0%3.0%
Eljer1.0%2.0%3.0%
Sterling0.0%0.0%3.0%
Swirl-way0.0%2.0%0.0%
Universal-Rundle1.0%1.0%0.0%
Briggs0.0%0.0%0.0%
Cielo0.0%0.0%0.0%
Clarke Products0.0%0.0%1.0%
Jason Int'l0.0%0.0%0.0%
Kimstock0.0%0.0%0.0%
NoviAmerican0.0%0.0%0.0%
Oasis0.0%0.0%0.0%
other1.0%7.0%4.0%
indicated one or more46.0%62.0%69.0%
did not indicate43.0%30.0%17.0%
no answer10.0%5.0%11.0%
no answer1.0%3.0%3.0%

Brands Used in Past 2 Years

Which brands has your firm USED IN THE PAST 2 YEARS in the homes you've built (including brands you subcontracted with others to install)?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Jacuzzi51.0%62.0%43.0%51.0%52.0%
Kohler31.0%38.0%29.0%23.0%44.0%
American Standard21.0%40.0%15.0%20.0%19.0%
Aqua Glass21.0%24.0%24.0%20.0%19.0%
Lasco17.0%24.0%15.0%11.0%26.0%
Eljer6.0%9.0%5.0%6.0%4.0%
Pearl6.0%5.0%14.0%3.0%3.0%
Sterling4.0%5.0%4.0%3.0%3.0%
Swirl-way3.0%0.0%3.0%2.0%7.0%
Universal-Rundle3.0%7.0%5.0%1.0%1.0%
Briggs2.0%2.0%1.0%1.0%2.0%
Oasis2.0%2.0%5.0%1.0%1.0%
Clarke Products1.0%0.0%0.0%2.0%1.0%
Jason Int'l1.0%0.0%1.0%0.0%3.0%
Cielo0.0%0.0%0.0%0.0%0.0%
Kimstock0.0%0.0%0.0%0.0%1.0%
NoviAmerican0.0%0.0%1.0%1.0%0.0%
other5.0%2.0%8.0%6.0%3.0%
indicated one or more77.0%85.0%76.0%75.0%76.0%
did not indicate13.0%9.0%14.0%15.0%11.0%
no answer8.0%5.0%6.0%9.0%12.0%
no answer2.0%0.0%4.0%1.0%1.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Jacuzzi35.0%42.0%56.0%63.0
Kohler22.0%23.0%31.0%47.0
American Standard18.0%20.0%19.0%27.0
Aqua Glass14.0%27.0%20.0%21.0
Lasco10.0%21.0%19.0%14.0
Eljer8.0%5.0%4.0%7.0
Pearl2.0%5.0%7.0%10.0
Sterling8.0%3.0%3.0%4.0
Swirl-way0.0%5.0%3.0%3.0
Universal-Rundle4.0%4.0%2.0%2.0
Briggs2.0%3.0%1.0%1.0
Oasis0.0%1.0%3.0%4.0
Clarke Products2.0%0.0%1.0%1.0
Jason Int'l0.0%2.0%0.0%1.0
Cielo0.0%0.0%0.0%0.0
Kimstock0.0%0.0%1.0%0.0
NoviAmerican0.0%0.0%1.0%1.0
other4.0%4.0%7.0%5.0
indicated one or more57.0%80.0%79.0%85.0
did not indicate14.0%13.0%15.0%9.0
no answer18.0%5.0%6.0%6.0
no answer12.0%2.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Jacuzzi47.0%52.0%58.0%
Kohler33.0%29.0%36.0%
American Standard21.0%21.0%22.0%
Aqua Glass21.0%25.0%14.0%
Lasco14.0%19.0%18.0%
Eljer5.0%7.0%4.0%
Pearl6.0%8.0%6.0%
Sterling4.0%3.0%4.0%
Swirl-way2.0%5.0%0.0%
Universal-Rundle2.0%3.0%3.0%
Briggs2.0%0.0%3.0%
Oasis1.0%2.0%6.0%
Clarke Products1.0%1.0%1.0%
Jason Int'l1.0%1.0%0.0%
Cielo0.0%0.0%0.0%
Kimstock0.0%0.0%1.0%
NoviAmerican0.0%1.0%0.0%
other2.0%9.0%4.0%
indicated one or more73.0%80.0%81.0%
did not indicate16.0%12.0%6.0%
no answer10.0%6.0%11.0%
no answer1.0%2.0%3.0%
Purpose

The findings cited in this report are based on a survey sponsored by Hanley-Wood, LLC, on behalf of their publication, BUILDER.

The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders in the BUILDER audience. Specific areas of inquiry included:

  • The number and average sale price of residential units built by respondents' firms in 2004.
  • Respondents' familiarity with, use of, and opinions about brands in 69 product categories.
  • The one brand within each category respondents feel is best at communicating with them.
Method

The survey sample of 6,250 was selected in systematic fashion by Palm Coast Data, Inc., and Readex from BUILDER's domestic, qualified "builder" circulation of approximately 125,000 recipients at the time of sample selection.

Five versions of an 8-page questionnaire were designed jointly by BUILDER and Readex. Each version contained two questions common to all versions, with the remaining brand-specific questions unique to each.

Data was collected via mail survey from October 18 to December 11, 2000. To ensure the value of this brand use data to manufacturers, the findings cited in this report are based on the 2,247 respondents who indicated their firms built residential units in 2000 (36% of the survey sample).

The margin of error for percentages based on all 2,247 usable responses is ±2.0% at the 95% confidence level. The margin of error for percentages based on smaller sample sizes—census regions, for example— will be larger.