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Brand Use Study for CERAMIC TILE

Survey Years:
Quality Rating
Awareness & Use
About the Study
CERAMIC TILE-2001-Quality Rating

Quality Rating

How do you rate the QUALITY of each brand you are familiar with?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders
Laufen International4.24.5*3.9*4.2*4.8*
Villeroy & Boch4.1*4.7*3.3*3.6*4.6*
American Marazzi Tile4.04.3*3.8*4.04.2*
Dal-Tile4.04.0*4.14.04.0
Florida Tile4.04.1*4.04.03.9
Porcelanosa4.0*4.7*4.0*3.1*3.8*
Summitville Tile4.0*4.7*4.0*3.9*3.8*
American Olean3.94.1*4.13.93.7
Interceramic3.9*3.5*3.8*4.1*3.8*
RoTile3.9*5.0*3.3*4.0*
Crossville Ceramics3.8*5.0*4.0*3.5*4.0*
Hastings3.8*4.5*3.8*3.3*4.0*
Monarch Tile3.83.8*3.9*3.7*3.9*
Armstrong3.74.1*3.5*3.83.7*
Congoleum3.74.0*3.7*3.7*3.6*
U.S. Ceramic3.73.4*3.7*3.9*3.7*
Mannington3.64.2*3.6*3.4*3.8*
Latco3.5*4.0*3.8*3.2*3.6*
Huntington-Pacific3.4*4.0*3.7*3.3*3.4*
Metropolitan Ceramics3.4*5.0*5.0*2.5*3.5*
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders
Laufen International4.0*4.0*4.2*4.4
Villeroy & Boch4.5*3.0*4.4*4.2
American Marazzi Tile4.3*4.1*4.0*4.0
Dal-Tile4.0*4.14.04.0
Florida Tile4.2*4.04.04.0
Porcelanosa4.0*3.5*3.9*4.3
Summitville Tile4.0*3.6*4.3*4.1
American Olean4.0*3.94.03.8
Interceramic4.0*3.7*4.1*3.9
RoTile4.0*3.7*3.0*4.5
Crossville Ceramics4.0*3.8*3.3*4.0
Hastings4.0*3.5*4.0*3.8
Monarch Tile4.0*3.7*3.8*3.8
Armstrong4.0*3.83.73.7
Congoleum4.2*3.7*3.7*3.5
U.S. Ceramic3.7*3.6*3.6*3.8
Mannington4.0*3.3*3.6*3.8
Latco4.0*2.8*3.6*3.7
Huntington-Pacific4.0*3.0*3.4*3.0
Metropolitan Ceramics4.0*3.0*3.0*5.0
Units Built
1-45-4950+
base: BUILDER builders
Laufen International4.3*4.2*4.0*
Villeroy & Boch4.7*3.9*3.7*
American Marazzi Tile4.14.13.8*
Dal-Tile3.94.13.9
Florida Tile4.14.03.9*
Porcelanosa4.2*4.0*3.6*
Summitville Tile4.0*3.9*4.5*
American Olean3.84.03.9*
Interceramic3.2*4.2*4.0*
RoTile4.0*3.5*
Crossville Ceramics3.9*4.0*2.5*
Hastings3.4*4.0*4.3*
Monarch Tile4.0*3.83.6*
Armstrong3.73.83.7*
Congoleum3.6*3.8*3.9*
U.S. Ceramic3.9*3.5*3.6*
Mannington3.5*3.7*3.5*
Latco3.9*3.4*3.4*
Huntington-Pacific3.8*3.4*3.0*
Metropolitan Ceramics2.5*4.0*2.0*
CERAMIC TILE-2001-Brand Best at Communicating with Builders
Select Detail Statistics:

Brand Best at Communicating with Builders

Considering ads, mailings, personal visits, etc., which one brand is BEST AT COMMUNICATING with you?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Dal-Tile11.0%7.0%6.0%11.0%19.0%
Florida Tile10.0%16.0%8.0%13.0%3.0%
American Olean5.0%9.0%9.0%3.0%2.0%
Armstrong5.0%4.0%5.0%5.0%4.0%
American Marazzi Tile3.0%5.0%1.0%3.0%3.0%
Congoleum1.0%0.0%2.0%1.0%0.0%
Interceramic1.0%0.0%0.0%2.0%0.0%
Laufen International1.0%0.0%0.0%2.0%2.0%
Mannington1.0%0.0%0.0%1.0%2.0%
Monarch Tile1.0%0.0%2.0%1.0%1.0%
Porcelanosa1.0%5.0%0.0%1.0%0.0%
U.S. Ceramic1.0%2.0%1.0%1.0%0.0%
Crossville Ceramics0.0%2.0%1.0%0.0%0.0%
Hastings0.0%0.0%0.0%0.0%1.0%
Huntington-Pacific0.0%0.0%0.0%1.0%0.0%
Latco0.0%0.0%1.0%0.0%0.0%
Metropolitan Ceramics0.0%0.0%1.0%0.0%0.0%
RoTile0.0%0.0%0.0%0.0%0.0%
Summitville Tile0.0%0.0%0.0%1.0%0.0%
Villeroy & Boch0.0%2.0%0.0%0.0%1.0%
other1.0%0.0%1.0%2.0%0.0%
no answer56.0%47.0%61.0%51.0%60.0%
answered multiple2.0%0.0%2.0%3.0%2.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Dal-Tile10.0%11.0%10.0%12.0
Florida Tile12.0%13.0%8.0%9.0
American Olean4.0%5.0%5.0%7.0
Armstrong10.0%5.0%4.0%2.0
American Marazzi Tile0.0%2.0%4.0%2.0
Congoleum4.0%1.0%1.0%0.0
Interceramic0.0%2.0%1.0%0.0
Laufen International0.0%1.0%1.0%2.0
Mannington2.0%1.0%0.0%2.0
Monarch Tile2.0%1.0%1.0%0.0
Porcelanosa0.0%1.0%1.0%1.0
U.S. Ceramic2.0%1.0%1.0%0.0
Crossville Ceramics0.0%0.0%0.0%2.0
Hastings0.0%1.0%0.0%0.0
Huntington-Pacific0.0%1.0%0.0%0.0
Latco0.0%0.0%0.0%1.0
Metropolitan Ceramics0.0%0.0%0.0%1.0
RoTile0.0%0.0%0.0%0.0
Summitville Tile0.0%2.0%0.0%0.0
Villeroy & Boch0.0%0.0%0.0%2.0
other0.0%0.0%3.0%1.0
no answer55.0%53.0%53.0%56.0
answered multiple0.0%2.0%4.0%2.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Dal-Tile9.0%11.0%14.0%
Florida Tile9.0%11.0%10.0%
American Olean6.0%4.0%6.0%
Armstrong6.0%4.0%4.0%
American Marazzi Tile1.0%4.0%3.0%
Congoleum2.0%0.0%1.0%
Interceramic1.0%0.0%1.0%
Laufen International1.0%1.0%1.0%
Mannington1.0%1.0%0.0%
Monarch Tile0.0%1.0%1.0%
Porcelanosa2.0%0.0%0.0%
U.S. Ceramic1.0%0.0%0.0%
Crossville Ceramics1.0%0.0%0.0%
Hastings0.0%0.0%0.0%
Huntington-Pacific0.0%0.0%0.0%
Latco1.0%0.0%0.0%
Metropolitan Ceramics0.0%0.0%0.0%
RoTile0.0%0.0%0.0%
Summitville Tile1.0%0.0%0.0%
Villeroy & Boch1.0%0.0%0.0%
other1.0%0.0%4.0%
no answer58.0%54.0%49.0%
answered multiple1.0%3.0%6.0%

Brand Familiarity

Which brands have you HEARD OF?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Dal-Tile58.0%45.0%49.0%58.0%75.0%
Florida Tile56.0%60.0%52.0%64.0%46.0%
American Olean49.0%60.0%44.0%44.0%57.0%
Armstrong45.0%49.0%44.0%49.0%37.0%
American Marazzi Tile36.0%40.0%33.0%39.0%35.0%
Congoleum33.0%33.0%35.0%36.0%28.0%
Mannington25.0%18.0%21.0%31.0%23.0%
Monarch Tile25.0%20.0%23.0%27.0%27.0%
U.S. Ceramic19.0%20.0%20.0%21.0%14.0%
Villeroy & Boch16.0%27.0%12.0%14.0%20.0%
Interceramic12.0%4.0%9.0%17.0%10.0%
Laufen International12.0%11.0%14.0%13.0%9.0%
Summitville Tile12.0%9.0%12.0%13.0%10.0%
Latco11.0%7.0%9.0%9.0%17.0%
Huntington-Pacific10.0%2.0%13.0%11.0%10.0%
Porcelanosa9.0%22.0%3.0%8.0%12.0%
Crossville Ceramics8.0%7.0%6.0%9.0%5.0%
Hastings6.0%9.0%7.0%6.0%3.0%
RoTile4.0%4.0%2.0%6.0%5.0%
Metropolitan Ceramics3.0%2.0%3.0%5.0%2.0%
other4.0%4.0%2.0%7.0%2.0%
indicated one or more90.0%89.0%88.0%92.0%92.0%
no answer9.0%9.0%12.0%7.0%8.0%
no answer1.0%2.0%0.0%2.0%0.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Dal-Tile39.0%52.0%60.0%70.0
Florida Tile47.0%49.0%64.0%62.0
American Olean33.0%42.0%51.0%62.0
Armstrong57.0%42.0%45.0%44.0
American Marazzi Tile31.0%28.0%34.0%50.0
Congoleum43.0%34.0%33.0%31.0
Mannington33.0%25.0%22.0%28.0
Monarch Tile16.0%25.0%20.0%34.0
U.S. Ceramic14.0%15.0%21.0%23.0
Villeroy & Boch10.0%10.0%15.0%27.0
Interceramic10.0%8.0%10.0%18.0
Laufen International4.0%12.0%12.0%18.0
Summitville Tile6.0%14.0%11.0%15.0
Latco8.0%7.0%13.0%13.0
Huntington-Pacific16.0%12.0%7.0%10.0
Porcelanosa2.0%7.0%9.0%15.0
Crossville Ceramics4.0%8.0%7.0%10.0
Hastings4.0%5.0%4.0%9.0
RoTile2.0%6.0%3.0%5.0
Metropolitan Ceramics2.0%5.0%3.0%4.0
other2.0%6.0%5.0%3.0
indicated one or more86.0%88.0%92.0%97.0
no answer12.0%10.0%8.0%3.0
no answer2.0%2.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Dal-Tile54.0%57.0%69.0%
Florida Tile55.0%56.0%61.0%
American Olean53.0%45.0%51.0%
Armstrong46.0%44.0%44.0%
American Marazzi Tile34.0%41.0%32.0%
Congoleum35.0%31.0%36.0%
Mannington24.0%28.0%21.0%
Monarch Tile24.0%27.0%21.0%
U.S. Ceramic21.0%16.0%21.0%
Villeroy & Boch14.0%15.0%26.0%
Interceramic9.0%13.0%15.0%
Laufen International10.0%14.0%14.0%
Summitville Tile12.0%15.0%4.0%
Latco10.0%10.0%13.0%
Huntington-Pacific11.0%9.0%14.0%
Porcelanosa10.0%8.0%11.0%
Crossville Ceramics7.0%8.0%8.0%
Hastings6.0%5.0%6.0%
RoTile4.0%4.0%4.0%
Metropolitan Ceramics3.0%4.0%3.0%
other3.0%5.0%7.0%
indicated one or more91.0%91.0%90.0%
no answer8.0%8.0%10.0%
no answer1.0%1.0%0.0%

Brands Used the Most

Which brand(s) does your firm USE THE MOST?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Dal-Tile17.0%7.0%12.0%15.0%33.0%
Florida Tile16.0%16.0%12.0%20.0%15.0%
American Olean10.0%16.0%15.0%5.0%8.0%
American Marazzi Tile6.0%4.0%5.0%7.0%6.0%
Armstrong5.0%9.0%5.0%6.0%3.0%
Laufen International3.0%2.0%4.0%2.0%2.0%
Congoleum2.0%4.0%2.0%2.0%1.0%
Monarch Tile2.0%4.0%2.0%2.0%0.0%
Porcelanosa2.0%13.0%0.0%1.0%1.0%
U.S. Ceramic2.0%0.0%1.0%4.0%2.0%
Interceramic1.0%0.0%0.0%3.0%0.0%
Latco1.0%0.0%2.0%0.0%3.0%
Mannington1.0%0.0%0.0%1.0%3.0%
Summitville Tile1.0%4.0%0.0%1.0%1.0%
Villeroy & Boch1.0%2.0%1.0%0.0%4.0%
Crossville Ceramics0.0%0.0%0.0%0.0%1.0%
Hastings0.0%0.0%1.0%0.0%1.0%
Huntington-Pacific0.0%0.0%0.0%0.0%1.0%
Metropolitan Ceramics0.0%0.0%1.0%0.0%0.0%
RoTile0.0%2.0%0.0%0.0%0.0%
other2.0%4.0%0.0%4.0%0.0%
indicated one or more51.0%53.0%46.0%53.0%56.0%
did not indicate38.0%36.0%43.0%38.0%35.0%
no answer7.0%5.0%8.0%6.0%8.0%
no answer3.0%5.0%4.0%4.0%1.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Dal-Tile10.0%14.0%18.0%22.0
Florida Tile14.0%17.0%18.0%16.0
American Olean8.0%11.0%7.0%13.0
American Marazzi Tile4.0%5.0%4.0%10.0
Armstrong8.0%7.0%4.0%5.0
Laufen International0.0%3.0%2.0%4.0
Congoleum4.0%3.0%2.0%0.0
Monarch Tile2.0%2.0%2.0%2.0
Porcelanosa0.0%2.0%1.0%3.0
U.S. Ceramic0.0%1.0%4.0%2.0
Interceramic0.0%1.0%1.0%2.0
Latco0.0%1.0%1.0%2.0
Mannington0.0%2.0%1.0%2.0
Summitville Tile0.0%2.0%0.0%2.0
Villeroy & Boch0.0%0.0%1.0%4.0
Crossville Ceramics0.0%1.0%0.0%0.0
Hastings0.0%1.0%0.0%1.0
Huntington-Pacific2.0%0.0%0.0%0.0
Metropolitan Ceramics0.0%0.0%0.0%1.0
RoTile0.0%0.0%0.0%1.0
other0.0%2.0%3.0%2.0
indicated one or more47.0%49.0%53.0%57.0
did not indicate39.0%38.0%39.0%40.0
no answer8.0%6.0%7.0%3.0
no answer6.0%6.0%2.0%0.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Dal-Tile10.0%22.0%19.0%
Florida Tile16.0%16.0%18.0%
American Olean10.0%9.0%11.0%
American Marazzi Tile4.0%7.0%7.0%
Armstrong6.0%5.0%4.0%
Laufen International1.0%3.0%4.0%
Congoleum2.0%1.0%4.0%
Monarch Tile1.0%3.0%1.0%
Porcelanosa2.0%1.0%1.0%
U.S. Ceramic1.0%1.0%7.0%
Interceramic0.0%1.0%3.0%
Latco1.0%2.0%0.0%
Mannington0.0%2.0%0.0%
Summitville Tile1.0%2.0%0.0%
Villeroy & Boch2.0%1.0%1.0%
Crossville Ceramics0.0%0.0%0.0%
Hastings1.0%0.0%0.0%
Huntington-Pacific1.0%0.0%0.0%
Metropolitan Ceramics0.0%0.0%0.0%
RoTile0.0%0.0%0.0%
other1.0%1.0%7.0%
indicated one or more45.0%53.0%65.0%
did not indicate45.0%38.0%25.0%
no answer6.0%6.0%10.0%
no answer4.0%4.0%0.0%

Brands Used in Past 2 Years

Which brands has your firm USED IN THE PAST 2 YEARS in the homes you've built (including brands you subcontracted with others to install)?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders463.055.0127.0179.0101.0
Dal-Tile41.0%33.0%28.0%40.0%63.0%
Florida Tile35.0%42.0%34.0%38.0%30.0%
American Olean27.0%42.0%28.0%21.0%26.0%
American Marazzi Tile19.0%22.0%15.0%21.0%17.0%
Armstrong15.0%16.0%19.0%16.0%10.0%
Monarch Tile10.0%11.0%8.0%9.0%11.0%
U.S. Ceramic9.0%13.0%9.0%9.0%7.0%
Congoleum7.0%9.0%6.0%8.0%4.0%
Laufen International6.0%5.0%8.0%7.0%3.0%
Mannington6.0%5.0%4.0%8.0%7.0%
Villeroy & Boch6.0%13.0%4.0%3.0%11.0%
Interceramic5.0%2.0%2.0%9.0%3.0%
Porcelanosa5.0%20.0%0.0%3.0%7.0%
Latco4.0%2.0%5.0%2.0%7.0%
Summitville Tile4.0%7.0%3.0%3.0%3.0%
Crossville Ceramics3.0%2.0%1.0%4.0%2.0%
Hastings2.0%4.0%2.0%1.0%3.0%
Huntington-Pacific2.0%2.0%1.0%3.0%3.0%
Metropolitan Ceramics1.0%0.0%2.0%1.0%1.0%
RoTile0.0%2.0%0.0%0.0%0.0%
other3.0%4.0%0.0%5.0%1.0%
indicated one or more77.0%80.0%72.0%78.0%78.0%
did not indicate13.0%9.0%16.0%13.0%13.0%
no answer9.0%9.0%12.0%7.0%8.0%
no answer1.0%2.0%0.0%2.0%1.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders51.0130.0135.0131.0
Dal-Tile24.0%38.0%44.0%51.0
Florida Tile25.0%32.0%41.0%40.0
American Olean10.0%24.0%26.0%37.0
American Marazzi Tile14.0%15.0%16.0%28.0
Armstrong18.0%18.0%15.0%14.0
Monarch Tile4.0%8.0%10.0%14.0
U.S. Ceramic2.0%5.0%12.0%15.0
Congoleum10.0%10.0%5.0%5.0
Laufen International0.0%8.0%6.0%8.0
Mannington2.0%8.0%4.0%9.0
Villeroy & Boch2.0%5.0%5.0%11.0
Interceramic8.0%5.0%4.0%5.0
Porcelanosa0.0%5.0%4.0%9.0
Latco0.0%1.0%7.0%5.0
Summitville Tile2.0%5.0%4.0%5.0
Crossville Ceramics0.0%3.0%1.0%5.0
Hastings2.0%3.0%1.0%3.0
Huntington-Pacific8.0%2.0%1.0%2.0
Metropolitan Ceramics0.0%1.0%1.0%2.0
RoTile0.0%0.0%0.0%1.0
other2.0%3.0%3.0%2.0
indicated one or more67.0%75.0%79.0%85.0
did not indicate20.0%14.0%13.0%11.0
no answer12.0%10.0%8.0%3.0
no answer2.0%2.0%0.0%0.0
Units Built
1-45-4950+
base: BUILDER builders173.0208.072.0
Dal-Tile36.0%42.0%51.0%
Florida Tile36.0%37.0%35.0%
American Olean29.0%25.0%26.0%
American Marazzi Tile18.0%20.0%18.0%
Armstrong16.0%15.0%17.0%
Monarch Tile6.0%13.0%7.0%
U.S. Ceramic9.0%7.0%14.0%
Congoleum7.0%6.0%10.0%
Laufen International5.0%8.0%7.0%
Mannington5.0%9.0%4.0%
Villeroy & Boch7.0%6.0%6.0%
Interceramic3.0%5.0%10.0%
Porcelanosa6.0%3.0%7.0%
Latco2.0%4.0%8.0%
Summitville Tile5.0%4.0%1.0%
Crossville Ceramics3.0%3.0%0.0%
Hastings2.0%2.0%3.0%
Huntington-Pacific2.0%1.0%6.0%
Metropolitan Ceramics1.0%1.0%0.0%
RoTile0.0%0.0%0.0%
other2.0%2.0%7.0%
indicated one or more76.0%76.0%85.0%
did not indicate15.0%14.0%6.0%
no answer8.0%8.0%10.0%
no answer1.0%1.0%0.0%
Purpose

The findings cited in this report are based on a survey sponsored by Hanley-Wood, LLC, on behalf of their publication, BUILDER.

The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders in the BUILDER audience. Specific areas of inquiry included:

  • The number and average sale price of residential units built by respondents' firms in 2004.
  • Respondents' familiarity with, use of, and opinions about brands in 69 product categories.
  • The one brand within each category respondents feel is best at communicating with them.
Method

The survey sample of 6,250 was selected in systematic fashion by Palm Coast Data, Inc., and Readex from BUILDER's domestic, qualified "builder" circulation of approximately 125,000 recipients at the time of sample selection.

Five versions of an 8-page questionnaire were designed jointly by BUILDER and Readex. Each version contained two questions common to all versions, with the remaining brand-specific questions unique to each.

Data was collected via mail survey from October 18 to December 11, 2000. To ensure the value of this brand use data to manufacturers, the findings cited in this report are based on the 2,247 respondents who indicated their firms built residential units in 2000 (36% of the survey sample).

The margin of error for percentages based on all 2,247 usable responses is ±2.0% at the 95% confidence level. The margin of error for percentages based on smaller sample sizes—census regions, for example— will be larger.

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