ebuild: The professional's guide to building products

Marketplace

Flooring

Brand Use Study for CERAMIC TILE

Survey Years:
Quality Rating
Awareness & Use
About the Study
CERAMIC TILE-2003-Quality Rating

Quality Rating

How do you rate the QUALITY of each brand you are familiar with?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders
Villeroy & Boch4.54.0*4.5*4.7*4.5*
Dal-Tile4.03.9*3.84.14.1
Florida Tile4.03.9*3.94.13.9*
Porcelanosa4.0*3.9*3.8*4.1*4.3*
American Marazzi Tile3.93.9*3.8*4.04.0*
American Olean3.93.93.94.03.7*
Armstrong3.93.8*3.84.04.0*
Laufen International3.93.6*3.7*4.3*4.1*
Congoleum3.83.7*3.64.04.1*
Crossville Ceramics3.8*3.7*3.2*4.3*4.0*
Interceramic3.83.5*3.8*4.1*3.5*
U.S. Ceramic3.83.6*4.1*3.7*3.9*
Summitville Tile3.7*3.5*3.6*4.0*
Mannington3.63.4*3.6*3.7*3.9*
Monarch Tile3.63.3*3.8*3.7*3.6*
Hastings3.5*3.7*3.3*3.0*4.0*
Latco3.5*3.5*3.0*3.6*3.5*
Huntington-Pacific3.3*3.0*3.4*3.0*3.0*
Metropolitan Ceramics3.2*3.0*2.8*4.0*3.5*
RoTile3.2*3.0*2.5*3.0*5.0*
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders
Villeroy & Boch4.5*4.3*4.5*4.5
Dal-Tile3.7*4.04.13.9
Florida Tile3.8*4.0*4.04.0
Porcelanosa2.0*4.0*4.3*4.0
American Marazzi Tile3.7*4.0*3.9*3.9
American Olean3.4*4.13.93.8
Armstrong4.1*4.03.83.8
Laufen International2.0*3.9*4.0*3.9
Congoleum3.8*4.03.63.8
Crossville Ceramics2.0*4.3*3.7*3.9
Interceramic3.5*4.0*3.8*3.8
U.S. Ceramic4.5*3.5*3.8*3.8
Summitville Tile3.0*3.8*3.9*3.7
Mannington3.4*4.0*3.5*3.4
Monarch Tile3.7*3.7*3.6*3.6
Hastings3.0*3.5*3.0*3.8
Latco3.0*3.3*3.6*3.6
Huntington-Pacific3.3*3.5*3.2*3.2
Metropolitan Ceramics2.0*3.0*3.7*3.3
RoTile2.0*3.0*3.0*3.7
Units Built
1-45-4950+
base: BUILDER builders
Villeroy & Boch4.4*4.5*4.7*
Dal-Tile4.04.04.0*
Florida Tile4.04.03.9*
Porcelanosa3.9*3.9*4.7*
American Marazzi Tile4.03.93.9*
American Olean4.03.83.9*
Armstrong4.03.83.9*
Laufen International3.7*3.9*4.0*
Congoleum4.13.73.7*
Crossville Ceramics4.0*3.6*4.0*
Interceramic3.6*3.9*3.7*
U.S. Ceramic4.0*3.9*3.2*
Summitville Tile3.5*3.9*4.0*
Mannington3.7*3.63.6*
Monarch Tile3.7*3.6*3.5*
Hastings3.4*3.5*4.0*
Latco3.1*3.6*4.0*
Huntington-Pacific3.3*3.3*3.0*
Metropolitan Ceramics2.5*3.3*3.5*
RoTile2.5*3.0*5.0*
CERAMIC TILE-2003-Brand Familiarity
Select Detail Statistics:

Brand Familiarity

Which brands have you HEARD OF?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders486.070.0145.0188.082.0
Armstrong63.0%64.0%68.0%58.0%63.0%
Dal-Tile57.0%53.0%50.0%57.0%74.0%
Congoleum52.0%54.0%56.0%47.0%55.0%
Florida Tile52.0%57.0%54.0%51.0%45.0%
American Olean45.0%66.0%46.0%37.0%44.0%
Mannington37.0%51.0%37.0%33.0%35.0%
American Marazzi Tile36.0%47.0%30.0%35.0%37.0%
Monarch Tile22.0%27.0%19.0%21.0%28.0%
U.S. Ceramic22.0%31.0%21.0%20.0%18.0%
Laufen International15.0%16.0%19.0%13.0%13.0%
Villeroy & Boch15.0%26.0%12.0%14.0%12.0%
Interceramic13.0%13.0%13.0%12.0%13.0%
Huntington-Pacific12.0%10.0%13.0%10.0%17.0%
Latco12.0%6.0%10.0%14.0%17.0%
Porcelanosa11.0%27.0%8.0%7.0%10.0%
Summitville Tile10.0%9.0%12.0%12.0%5.0%
Crossville Ceramics9.0%9.0%10.0%10.0%4.0%
Hastings6.0%13.0%7.0%3.0%2.0%
Metropolitan Ceramics5.0%6.0%6.0%4.0%4.0%
RoTile3.0%6.0%3.0%3.0%1.0%
other4.0%4.0%5.0%3.0%2.0%
indicated one or more91.0%94.0%90.0%90.0%94.0%
no answer8.0%3.0%10.0%9.0%5.0%
none1.0%3.0%0.0%1.0%1.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders48.0135.0139.0153.0
Armstrong56.0%64.0%65.0%61.0
Dal-Tile38.0%45.0%64.0%67.0
Congoleum44.0%55.0%53.0%52.0
Florida Tile29.0%42.0%58.0%61.0
American Olean38.0%37.0%48.0%53.0
Mannington38.0%36.0%39.0%35.0
American Marazzi Tile31.0%35.0%33.0%40.0
Monarch Tile21.0%21.0%19.0%27.0
U.S. Ceramic17.0%19.0%27.0%22.0
Laufen International6.0%11.0%19.0%18.0
Villeroy & Boch15.0%8.0%12.0%22.0
Interceramic13.0%10.0%16.0%14.0
Huntington-Pacific17.0%14.0%12.0%8.0
Latco10.0%10.0%12.0%13.0
Porcelanosa6.0%5.0%9.0%18.0
Summitville Tile13.0%10.0%9.0%10.0
Crossville Ceramics8.0%8.0%6.0%10.0
Hastings13.0%5.0%3.0%6.0
Metropolitan Ceramics10.0%6.0%4.0%3.0
RoTile8.0%4.0%1.0%3.0
other4.0%1.0%4.0%5.0
indicated one or more81.0%90.0%94.0%93.0
no answer15.0%9.0%5.0%6.0
none4.0%1.0%1.0%1.0
Units Built
1-45-4950+
base: BUILDER builders179.0233.071.0
Armstrong63.0%62.0%61.0%
Dal-Tile57.0%56.0%59.0%
Congoleum53.0%51.0%52.0%
Florida Tile54.0%49.0%52.0%
American Olean47.0%47.0%35.0%
Mannington40.0%34.0%38.0%
American Marazzi Tile40.0%34.0%31.0%
Monarch Tile22.0%20.0%30.0%
U.S. Ceramic24.0%20.0%23.0%
Laufen International14.0%15.0%18.0%
Villeroy & Boch16.0%14.0%11.0%
Interceramic13.0%13.0%11.0%
Huntington-Pacific11.0%12.0%15.0%
Latco10.0%14.0%11.0%
Porcelanosa8.0%13.0%7.0%
Summitville Tile12.0%11.0%4.0%
Crossville Ceramics9.0%8.0%7.0%
Hastings6.0%6.0%4.0%
Metropolitan Ceramics2.0%7.0%4.0%
RoTile3.0%3.0%4.0%
other3.0%4.0%3.0%
indicated one or more94.0%90.0%90.0%
no answer6.0%9.0%8.0%
none1.0%1.0%1.0%

Brand Innovation

Which ONE brand is leading this category in the area of INNOVATION?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders486.070.0145.0188.082.0
Dal-Tile6.0%1.0%1.0%7.0%13.0%
Florida Tile4.0%3.0%5.0%5.0%0.0%
American Olean3.0%6.0%2.0%4.0%1.0%
Armstrong3.0%3.0%4.0%1.0%4.0%
Villeroy & Boch2.0%3.0%4.0%2.0%1.0%
American Marazzi Tile1.0%3.0%1.0%0.0%2.0%
Crossville Ceramics1.0%0.0%1.0%1.0%0.0%
Interceramic1.0%0.0%1.0%2.0%0.0%
Laufen International1.0%3.0%2.0%1.0%0.0%
Mannington1.0%1.0%1.0%1.0%0.0%
Porcelanosa1.0%3.0%0.0%1.0%0.0%
Congoleum0.0%0.0%1.0%0.0%1.0%
Hastings0.0%0.0%0.0%0.0%0.0%
Huntington-Pacific0.0%0.0%1.0%0.0%0.0%
Latco0.0%1.0%0.0%0.0%0.0%
Metropolitan Ceramics0.0%0.0%0.0%0.0%0.0%
Monarch Tile0.0%0.0%1.0%1.0%0.0%
RoTile0.0%0.0%0.0%0.0%0.0%
Summitville Tile0.0%0.0%1.0%0.0%0.0%
U.S. Ceramic0.0%0.0%1.0%0.0%0.0%
other1.0%0.0%2.0%0.0%0.0%
no answer71.0%70.0%70.0%74.0%68.0%
answered multiple3.0%3.0%1.0%1.0%9.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders48.0135.0139.0153.0
Dal-Tile6.0%4.0%9.0%5.0
Florida Tile4.0%4.0%3.0%5.0
American Olean0.0%4.0%4.0%4.0
Armstrong2.0%3.0%3.0%2.0
Villeroy & Boch0.0%1.0%4.0%2.0
American Marazzi Tile0.0%1.0%2.0%1.0
Crossville Ceramics0.0%0.0%1.0%1.0
Interceramic2.0%1.0%1.0%1.0
Laufen International0.0%1.0%3.0%1.0
Mannington4.0%1.0%0.0%0.0
Porcelanosa0.0%1.0%1.0%1.0
Congoleum0.0%1.0%1.0%0.0
Hastings0.0%0.0%0.0%0.0
Huntington-Pacific2.0%0.0%0.0%0.0
Latco0.0%0.0%1.0%0.0
Metropolitan Ceramics0.0%0.0%0.0%0.0
Monarch Tile2.0%0.0%0.0%0.0
RoTile0.0%0.0%0.0%0.0
Summitville Tile0.0%1.0%1.0%0.0
U.S. Ceramic2.0%0.0%0.0%0.0
other0.0%0.0%1.0%1.0
no answer73.0%76.0%65.0%74.0
answered multiple2.0%3.0%3.0%3.0
Units Built
1-45-4950+
base: BUILDER builders179.0233.071.0
Dal-Tile4.0%6.0%10.0%
Florida Tile3.0%4.0%3.0%
American Olean6.0%2.0%1.0%
Armstrong2.0%3.0%3.0%
Villeroy & Boch3.0%2.0%1.0%
American Marazzi Tile2.0%1.0%0.0%
Crossville Ceramics1.0%0.0%0.0%
Interceramic0.0%1.0%1.0%
Laufen International1.0%1.0%3.0%
Mannington1.0%1.0%0.0%
Porcelanosa0.0%1.0%1.0%
Congoleum0.0%1.0%0.0%
Hastings0.0%0.0%0.0%
Huntington-Pacific1.0%0.0%0.0%
Latco0.0%0.0%1.0%
Metropolitan Ceramics0.0%0.0%0.0%
Monarch Tile0.0%1.0%0.0%
RoTile0.0%0.0%0.0%
Summitville Tile0.0%0.0%1.0%
U.S. Ceramic1.0%0.0%0.0%
other0.0%1.0%0.0%
no answer74.0%70.0%69.0%
answered multiple2.0%3.0%4.0%

Brands Used the Most

Which brand(s) does your firm USE THE MOST?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders486.070.0145.0188.082.0
Dal-Tile19.0%14.0%12.0%20.0%33.0%
Florida Tile13.0%21.0%14.0%13.0%6.0%
Armstrong11.0%13.0%13.0%9.0%11.0%
American Olean8.0%16.0%9.0%6.0%5.0%
American Marazzi Tile6.0%13.0%5.0%5.0%4.0%
Congoleum6.0%7.0%7.0%5.0%2.0%
Mannington3.0%4.0%4.0%2.0%0.0%
Laufen International2.0%0.0%3.0%2.0%1.0%
Monarch Tile2.0%1.0%3.0%1.0%2.0%
U.S. Ceramic2.0%4.0%2.0%1.0%1.0%
Crossville Ceramics1.0%0.0%1.0%2.0%1.0%
Interceramic1.0%1.0%3.0%1.0%0.0%
Porcelanosa1.0%4.0%0.0%1.0%0.0%
Summitville Tile1.0%0.0%2.0%0.0%0.0%
Villeroy & Boch1.0%0.0%1.0%1.0%1.0%
Hastings0.0%1.0%1.0%0.0%0.0%
Huntington-Pacific0.0%0.0%0.0%0.0%1.0%
Latco0.0%1.0%0.0%0.0%1.0%
Metropolitan Ceramics0.0%0.0%0.0%0.0%0.0%
RoTile0.0%0.0%0.0%0.0%0.0%
other1.0%0.0%1.0%2.0%1.0%
indicated one or more51.0%57.0%51.0%48.0%51.0%
did not indicate40.0%37.0%39.0%40.0%40.0%
no answer6.0%1.0%8.0%7.0%4.0%
none3.0%4.0%2.0%4.0%5.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders48.0135.0139.0153.0
Dal-Tile13.0%16.0%24.0%20.0
Florida Tile6.0%7.0%21.0%13.0
Armstrong8.0%18.0%9.0%8.0
American Olean4.0%11.0%6.0%8.0
American Marazzi Tile2.0%6.0%9.0%4.0
Congoleum4.0%12.0%4.0%1.0
Mannington0.0%6.0%2.0%1.0
Laufen International0.0%1.0%2.0%3.0
Monarch Tile2.0%1.0%2.0%1.0
U.S. Ceramic2.0%2.0%1.0%1.0
Crossville Ceramics0.0%1.0%1.0%2.0
Interceramic4.0%1.0%3.0%0.0
Porcelanosa0.0%1.0%1.0%1.0
Summitville Tile0.0%1.0%1.0%0.0
Villeroy & Boch0.0%0.0%1.0%1.0
Hastings2.0%0.0%0.0%1.0
Huntington-Pacific0.0%0.0%0.0%1.0
Latco0.0%0.0%1.0%1.0
Metropolitan Ceramics0.0%0.0%0.0%0.0
RoTile0.0%0.0%0.0%0.0
other0.0%1.0%1.0%3.0
indicated one or more42.0%54.0%58.0%45.0
did not indicate38.0%36.0%35.0%48.0
no answer13.0%8.0%2.0%5.0
none8.0%2.0%5.0%2.0
Units Built
1-45-4950+
base: BUILDER builders179.0233.071.0
Dal-Tile15.0%19.0%27.0%
Florida Tile11.0%14.0%17.0%
Armstrong8.0%12.0%15.0%
American Olean9.0%9.0%6.0%
American Marazzi Tile4.0%7.0%6.0%
Congoleum3.0%7.0%7.0%
Mannington3.0%3.0%3.0%
Laufen International1.0%2.0%3.0%
Monarch Tile2.0%2.0%1.0%
U.S. Ceramic2.0%2.0%0.0%
Crossville Ceramics2.0%0.0%1.0%
Interceramic1.0%2.0%1.0%
Porcelanosa1.0%1.0%1.0%
Summitville Tile1.0%0.0%1.0%
Villeroy & Boch1.0%1.0%0.0%
Hastings1.0%0.0%0.0%
Huntington-Pacific0.0%0.0%1.0%
Latco0.0%0.0%1.0%
Metropolitan Ceramics0.0%0.0%0.0%
RoTile0.0%0.0%0.0%
other2.0%1.0%1.0%
indicated one or more48.0%52.0%56.0%
did not indicate44.0%38.0%32.0%
no answer4.0%7.0%7.0%
none3.0%3.0%4.0%

Brands Used in Past 2 Years

Which brands has your firm USED IN THE PAST 2 YEARS in the homes you've built (including brands you subcontracted with others to install)?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders486.070.0145.0188.082.0
Dal-Tile40.0%40.0%28.0%41.0%60.0%
Florida Tile33.0%43.0%32.0%34.0%22.0%
Armstrong27.0%31.0%28.0%24.0%27.0%
American Olean25.0%41.0%24.0%22.0%21.0%
American Marazzi Tile16.0%29.0%11.0%14.0%15.0%
Congoleum16.0%20.0%17.0%12.0%20.0%
Mannington10.0%9.0%8.0%12.0%12.0%
U.S. Ceramic9.0%11.0%8.0%9.0%7.0%
Laufen International8.0%9.0%8.0%8.0%7.0%
Monarch Tile8.0%7.0%10.0%6.0%10.0%
Interceramic6.0%4.0%6.0%7.0%5.0%
Villeroy & Boch6.0%9.0%7.0%5.0%5.0%
Porcelanosa5.0%14.0%2.0%4.0%4.0%
Crossville Ceramics4.0%4.0%3.0%5.0%1.0%
Latco4.0%1.0%1.0%7.0%2.0%
Summitville Tile3.0%1.0%3.0%6.0%0.0%
Huntington-Pacific2.0%1.0%2.0%1.0%2.0%
Hastings1.0%4.0%1.0%0.0%1.0%
Metropolitan Ceramics0.0%0.0%1.0%0.0%0.0%
RoTile0.0%0.0%0.0%0.0%0.0%
other2.0%0.0%2.0%2.0%2.0%
indicated one or more79.0%83.0%74.0%80.0%82.0%
did not indicate11.0%11.0%15.0%9.0%10.0%
no answer7.0%3.0%9.0%9.0%5.0%
none2.0%3.0%1.0%2.0%4.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders48.0135.0139.0153.0
Dal-Tile21.0%30.0%47.0%49.0
Florida Tile17.0%21.0%37.0%44.0
Armstrong31.0%33.0%24.0%21.0
American Olean15.0%24.0%27.0%29.0
American Marazzi Tile13.0%17.0%17.0%14.0
Congoleum19.0%24.0%12.0%11.0
Mannington13.0%14.0%12.0%6.0
U.S. Ceramic6.0%6.0%12.0%10.0
Laufen International2.0%4.0%11.0%12.0
Monarch Tile8.0%4.0%9.0%10.0
Interceramic4.0%3.0%11.0%6.0
Villeroy & Boch4.0%1.0%5.0%11.0
Porcelanosa0.0%1.0%4.0%10.0
Crossville Ceramics0.0%1.0%3.0%7.0
Latco4.0%3.0%4.0%5.0
Summitville Tile2.0%3.0%4.0%4.0
Huntington-Pacific2.0%0.0%3.0%2.0
Hastings2.0%0.0%0.0%3.0
Metropolitan Ceramics0.0%0.0%1.0%0.0
RoTile0.0%0.0%0.0%0.0
other2.0%1.0%1.0%3.0
indicated one or more67.0%79.0%79.0%84.0
did not indicate13.0%11.0%14.0%9.0
no answer15.0%9.0%4.0%6.0
none6.0%1.0%3.0%1.0
Units Built
1-45-4950+
base: BUILDER builders179.0233.071.0
Dal-Tile37.0%43.0%39.0%
Florida Tile35.0%31.0%30.0%
Armstrong26.0%27.0%25.0%
American Olean28.0%26.0%15.0%
American Marazzi Tile13.0%18.0%17.0%
Congoleum13.0%17.0%18.0%
Mannington12.0%9.0%13.0%
U.S. Ceramic8.0%9.0%13.0%
Laufen International6.0%8.0%14.0%
Monarch Tile8.0%8.0%10.0%
Interceramic4.0%8.0%6.0%
Villeroy & Boch8.0%5.0%3.0%
Porcelanosa4.0%6.0%3.0%
Crossville Ceramics5.0%3.0%3.0%
Latco4.0%4.0%3.0%
Summitville Tile4.0%4.0%1.0%
Huntington-Pacific2.0%2.0%1.0%
Hastings2.0%0.0%1.0%
Metropolitan Ceramics0.0%0.0%0.0%
RoTile0.0%0.0%0.0%
other2.0%2.0%1.0%
indicated one or more83.0%79.0%70.0%
did not indicate9.0%10.0%18.0%
no answer5.0%9.0%8.0%
none3.0%2.0%3.0%
Purpose

The findings cited in this report are based on a survey sponsored by Hanley-Wood, LLC, on behalf of their publication, BUILDER.

The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders in the BUILDER audience. Specific areas of inquiry included:

  • The number and average sale price of residential units built by respondents' firms in 2004.
  • Respondents' familiarity with, use of, and opinions about brands in 69 product categories.
  • The one brand within each category respondents feel is best at communicating with them.
Method

The survey sample of 6,250 was selected in systematic fashion by Palm Coast Data, Inc., and Readex from BUILDER's domestic, qualified "builder" circulation of approximately 125,000 recipients at the time of sample selection.

Five versions of an 8-page questionnaire were designed jointly by BUILDER and Readex. Each version contained two questions common to all versions, with the remaining brand-specific questions unique to each.

Data was collected via mail survey from October 18 to December 11, 2000. To ensure the value of this brand use data to manufacturers, the findings cited in this report are based on the 2,247 respondents who indicated their firms built residential units in 2000 (36% of the survey sample).

The margin of error for percentages based on all 2,247 usable responses is ±2.0% at the 95% confidence level. The margin of error for percentages based on smaller sample sizes—census regions, for example— will be larger.