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Brand Use Study for CERAMIC TILE

Survey Years:
Quality Rating
Awareness & Use
About the Study
CERAMIC TILE-2004-Quality Rating

Quality Rating

How do you rate the QUALITY of each brand you are familiar with?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders
Villeroy & Boch4.34.6*4.1*4.4*3.6*
American Marazzi Tile4.04.3*4.0*3.9*3.4*
American Olean4.04.4*4.0*3.93.8*
Dal-Tile4.03.9*4.1*4.03.9
Florida Tile4.04.0*4.04.03.7*
Armstrong3.94.1*3.93.93.7*
Crossville Ceramics3.9*4.0*4.3*3.9*3.2*
Interceramic3.9*3.5*4.2*4.1*3.3*
Laufen International3.9*4.2*4.3*3.7*3.2*
Porcelanosa3.9*4.2*4.0*4.0*3.1*
Congoleum3.83.9*3.8*3.93.7*
Summitville Tile3.8*3.5*3.5*4.1*3.6*
Mannington3.73.6*3.8*3.8*3.4*
U.S. Ceramic3.74.2*3.3*4.1*2.8*
Monarch Tile3.64.0*3.6*3.6*3.4*
Latco3.5*3.3*3.5*3.5*
Hastings3.4*4.5*3.0*4.0*2.8*
Huntington-Pacific3.4*4.0*3.8*3.3*3.3*
Metropolitan Ceramics3.1*3.0*3.8*2.3*
RoTile3.1*2.0*3.5*3.3*
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders
Villeroy & Boch5.0*4.0*4.0*4.4
American Marazzi Tile3.5*4.1*3.8*4.0
American Olean4.0*4.0*4.0*4.0
Dal-Tile4.1*4.03.94.0
Florida Tile4.3*4.2*3.83.9
Armstrong4.1*3.83.93.8
Crossville Ceramics4.0*4.5*3.2*4.1
Interceramic4.0*4.3*3.6*3.8
Laufen International4.0*3.4*4.1
Porcelanosa2.0*4.1
Congoleum4.4*3.8*3.7*3.7
Summitville Tile4.0*3.3*4.0*3.8
Mannington4.3*3.5*3.8*3.5
U.S. Ceramic4.0*3.8*3.6*3.7
Monarch Tile4.2*3.5*3.2*3.6
Latco3.8*3.0*3.6
Hastings3.0*3.3*3.5
Huntington-Pacific3.5*3.0*3.7
Metropolitan Ceramics3.0*3.3
RoTile3.5*3.0*3.0
Units Built
1-45-4950+
base: BUILDER builders
Villeroy & Boch4.5*4.3*3.7*
American Marazzi Tile4.1*3.93.8*
American Olean4.14.03.9*
Dal-Tile4.13.84.0*
Florida Tile4.13.93.9*
Armstrong3.93.83.8*
Crossville Ceramics3.9*3.9*3.5*
Interceramic4.2*3.6*4.5*
Laufen International4.0*3.8*3.5*
Porcelanosa4.3*3.3*3.8*
Congoleum4.0*3.73.6*
Summitville Tile3.9*3.8*3.3*
Mannington3.8*3.73.3*
U.S. Ceramic3.8*3.7*3.5*
Monarch Tile3.7*3.4*4.0*
Latco3.8*3.3*
Hastings3.0*3.6*3.0*
Huntington-Pacific3.7*3.3*3.3*
Metropolitan Ceramics3.0*3.2*3.0*
RoTile3.0*3.3*
CERAMIC TILE-2004-Brand Familiarity
Select Detail Statistics:

Brand Familiarity

Which brands have you HEARD OF?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders402.062.0104.0148.088.0
Dal-Tile58.0%61.0%40.0%61.0%73.0%
Armstrong54.0%55.0%60.0%52.0%52.0%
Florida Tile52.0%53.0%52.0%60.0%39.0%
American Olean48.0%60.0%45.0%47.0%47.0%
Congoleum45.0%42.0%46.0%44.0%47.0%
Mannington33.0%31.0%35.0%28.0%40.0%
American Marazzi Tile32.0%39.0%28.0%39.0%19.0%
Monarch Tile22.0%23.0%18.0%22.0%25.0%
U.S. Ceramic17.0%18.0%15.0%20.0%15.0%
Villeroy & Boch13.0%26.0%8.0%12.0%13.0%
Interceramic12.0%8.0%11.0%16.0%10.0%
Laufen International12.0%11.0%17.0%9.0%13.0%
Summitville Tile12.0%8.0%13.0%15.0%8.0%
Latco11.0%6.0%12.0%9.0%15.0%
Porcelanosa11.0%26.0%6.0%5.0%16.0%
Crossville Ceramics10.0%6.0%9.0%13.0%10.0%
Huntington-Pacific10.0%3.0%8.0%11.0%15.0%
Hastings5.0%5.0%5.0%5.0%7.0%
RoTile5.0%2.0%4.0%6.0%8.0%
Metropolitan Ceramics3.0%0.0%4.0%4.0%3.0%
other1.0%0.0%0.0%3.0%1.0%
indicated at least one91.0%89.0%88.0%95.0%89.0%
no answer8.0%10.0%11.0%5.0%11.0%
none1.0%2.0%1.0%1.0%0.0%
multiple answers
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders26.090.0122.0152.0
Dal-Tile50.0%48.0%59.0%66.0
Armstrong65.0%59.0%54.0%51.0
Florida Tile50.0%41.0%57.0%57.0
American Olean35.0%41.0%44.0%58.0
Congoleum54.0%47.0%43.0%44.0
Mannington23.0%31.0%34.0%37.0
American Marazzi Tile15.0%32.0%33.0%34.0
Monarch Tile23.0%18.0%19.0%27.0
U.S. Ceramic15.0%19.0%18.0%18.0
Villeroy & Boch4.0%3.0%10.0%23.0
Interceramic12.0%12.0%11.0%13.0
Laufen International0.0%11.0%12.0%16.0
Summitville Tile4.0%9.0%10.0%17.0
Latco4.0%13.0%9.0%12.0
Porcelanosa0.0%1.0%5.0%23.0
Crossville Ceramics12.0%3.0%9.0%15.0
Huntington-Pacific4.0%9.0%10.0%12.0
Hastings4.0%4.0%5.0%7.0
RoTile0.0%6.0%7.0%5.0
Metropolitan Ceramics0.0%1.0%6.0%3.0
other0.0%0.0%3.0%1.0
indicated at least one92.0%92.0%92.0%89.0
no answer4.0%8.0%7.0%11.0
none4.0%0.0%2.0%0.0
multiple answers
Units Built
1-45-4950+
base: BUILDER builders149.0202.045.0
Dal-Tile65.0%51.0%69.0%
Armstrong54.0%55.0%49.0%
Florida Tile58.0%49.0%51.0%
American Olean56.0%45.0%40.0%
Congoleum42.0%47.0%44.0%
Mannington32.0%35.0%31.0%
American Marazzi Tile36.0%32.0%18.0%
Monarch Tile21.0%23.0%18.0%
U.S. Ceramic20.0%17.0%13.0%
Villeroy & Boch18.0%10.0%9.0%
Interceramic13.0%10.0%13.0%
Laufen International14.0%12.0%9.0%
Summitville Tile11.0%12.0%13.0%
Latco11.0%11.0%9.0%
Porcelanosa10.0%10.0%13.0%
Crossville Ceramics10.0%9.0%16.0%
Huntington-Pacific7.0%10.0%16.0%
Hastings3.0%7.0%7.0%
RoTile7.0%4.0%4.0%
Metropolitan Ceramics3.0%3.0%4.0%
other1.0%1.0%4.0%
indicated at least one93.0%89.0%91.0%
no answer6.0%10.0%9.0%
none1.0%0.0%0.0%
multiple answers

Brand Innovation

Which ONE brand is leading this category in the area of INNOVATION?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders402.062.0104.0148.088.0
Dal-Tile6.0%6.0%7.0%5.0%7.0%
American Olean4.0%6.0%5.0%3.0%1.0%
Armstrong2.0%3.0%2.0%3.0%0.0%
Florida Tile2.0%0.0%1.0%4.0%1.0%
American Marazzi Tile1.0%0.0%3.0%1.0%0.0%
Crossville Ceramics1.0%0.0%0.0%1.0%1.0%
Mannington1.0%0.0%1.0%0.0%2.0%
Porcelanosa1.0%3.0%0.0%1.0%1.0%
Villeroy & Boch1.0%5.0%1.0%0.0%1.0%
Congoleum0.0%0.0%0.0%0.0%0.0%
Hastings0.0%0.0%0.0%0.0%0.0%
Huntington-Pacific0.0%0.0%0.0%0.0%0.0%
Interceramic0.0%0.0%0.0%0.0%0.0%
Latco0.0%0.0%0.0%0.0%0.0%
Laufen International0.0%2.0%1.0%0.0%0.0%
Metropolitan Ceramics0.0%0.0%0.0%0.0%0.0%
Monarch Tile0.0%0.0%1.0%0.0%1.0%
RoTile0.0%0.0%0.0%1.0%1.0%
Summitville Tile0.0%0.0%0.0%1.0%0.0%
U.S. Ceramic0.0%0.0%0.0%0.0%0.0%
other0.0%0.0%0.0%0.0%0.0%
no answer76.0%68.0%78.0%76.0%80.0%
answered multiple3.0%5.0%1.0%3.0%2.0%
none1.0%2.0%0.0%1.0%1.0%
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders26.090.0122.0152.0
Dal-Tile0.0%7.0%7.0%7.0
American Olean8.0%4.0%2.0%4.0
Armstrong0.0%2.0%3.0%1.0
Florida Tile8.0%2.0%2.0%1.0
American Marazzi Tile0.0%1.0%2.0%1.0
Crossville Ceramics0.0%1.0%0.0%1.0
Mannington0.0%0.0%2.0%1.0
Porcelanosa0.0%0.0%0.0%3.0
Villeroy & Boch0.0%1.0%0.0%3.0
Congoleum0.0%0.0%0.0%0.0
Hastings0.0%0.0%0.0%0.0
Huntington-Pacific0.0%0.0%0.0%0.0
Interceramic0.0%0.0%0.0%0.0
Latco0.0%0.0%0.0%0.0
Laufen International0.0%0.0%0.0%1.0
Metropolitan Ceramics0.0%0.0%0.0%0.0
Monarch Tile4.0%0.0%0.0%1.0
RoTile0.0%1.0%1.0%0.0
Summitville Tile0.0%0.0%0.0%1.0
U.S. Ceramic0.0%0.0%0.0%0.0
other0.0%0.0%0.0%0.0
no answer77.0%79.0%78.0%71.0
answered multiple4.0%1.0%2.0%5.0
none0.0%0.0%2.0%1.0
Units Built
1-45-4950+
base: BUILDER builders149.0202.045.0
Dal-Tile9.0%4.0%4.0%
American Olean4.0%4.0%2.0%
Armstrong2.0%2.0%0.0%
Florida Tile2.0%2.0%0.0%
American Marazzi Tile1.0%1.0%2.0%
Crossville Ceramics1.0%0.0%0.0%
Mannington0.0%1.0%0.0%
Porcelanosa1.0%0.0%2.0%
Villeroy & Boch3.0%0.0%2.0%
Congoleum0.0%0.0%0.0%
Hastings0.0%0.0%0.0%
Huntington-Pacific0.0%0.0%0.0%
Interceramic0.0%0.0%0.0%
Latco0.0%0.0%0.0%
Laufen International1.0%0.0%0.0%
Metropolitan Ceramics0.0%0.0%0.0%
Monarch Tile1.0%0.0%0.0%
RoTile0.0%1.0%0.0%
Summitville Tile0.0%0.0%0.0%
U.S. Ceramic0.0%0.0%0.0%
other0.0%0.0%0.0%
no answer68.0%79.0%84.0%
answered multiple5.0%1.0%0.0%
none1.0%0.0%2.0%

Brands Used the Most

Which brand(s) does your firm USE THE MOST?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders402.062.0104.0148.088.0
Dal-Tile21.0%18.0%14.0%17.0%39.0%
Florida Tile15.0%19.0%14.0%15.0%14.0%
American Olean8.0%16.0%8.0%7.0%6.0%
Armstrong8.0%3.0%10.0%11.0%6.0%
American Marazzi Tile5.0%10.0%5.0%4.0%3.0%
Congoleum4.0%0.0%5.0%5.0%7.0%
Mannington3.0%2.0%4.0%2.0%5.0%
Interceramic2.0%2.0%2.0%2.0%3.0%
Laufen International2.0%8.0%2.0%1.0%0.0%
Monarch Tile2.0%0.0%1.0%2.0%3.0%
Porcelanosa2.0%6.0%2.0%1.0%1.0%
Crossville Ceramics1.0%0.0%4.0%1.0%0.0%
Summitville Tile1.0%0.0%2.0%1.0%1.0%
U.S. Ceramic1.0%2.0%1.0%2.0%0.0%
Villeroy & Boch1.0%6.0%1.0%1.0%0.0%
Hastings0.0%2.0%0.0%1.0%0.0%
Huntington-Pacific0.0%0.0%1.0%1.0%0.0%
Latco0.0%0.0%0.0%0.0%0.0%
Metropolitan Ceramics0.0%0.0%0.0%0.0%0.0%
RoTile0.0%0.0%0.0%0.0%0.0%
other0.0%0.0%0.0%1.0%0.0%
indicated at least one47.0%52.0%42.0%46.0%50.0%
did not indicate44.0%35.0%46.0%48.0%39.0%
no answer7.0%6.0%10.0%4.0%10.0%
none2.0%6.0%2.0%2.0%1.0%
multiple answers
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders26.090.0122.0152.0
Dal-Tile27.0%16.0%21.0%24.0
Florida Tile12.0%9.0%15.0%18.0
American Olean8.0%4.0%7.0%11.0
Armstrong8.0%12.0%10.0%5.0
American Marazzi Tile4.0%4.0%6.0%5.0
Congoleum4.0%7.0%4.0%3.0
Mannington0.0%0.0%6.0%3.0
Interceramic4.0%4.0%1.0%2.0
Laufen International0.0%1.0%2.0%3.0
Monarch Tile8.0%1.0%0.0%2.0
Porcelanosa0.0%0.0%1.0%5.0
Crossville Ceramics4.0%0.0%0.0%3.0
Summitville Tile0.0%2.0%1.0%1.0
U.S. Ceramic0.0%2.0%1.0%1.0
Villeroy & Boch0.0%0.0%0.0%4.0
Hastings0.0%0.0%1.0%1.0
Huntington-Pacific0.0%0.0%1.0%1.0
Latco0.0%0.0%0.0%0.0
Metropolitan Ceramics0.0%0.0%0.0%0.0
RoTile0.0%0.0%0.0%0.0
other0.0%0.0%1.0%1.0
indicated at least one50.0%39.0%49.0%49.0
did not indicate42.0%53.0%43.0%39.0
no answer4.0%8.0%7.0%9.0
none4.0%0.0%2.0%4.0
multiple answers
Units Built
1-45-4950+
base: BUILDER builders149.0202.045.0
Dal-Tile22.0%17.0%36.0%
Florida Tile17.0%13.0%20.0%
American Olean12.0%6.0%7.0%
Armstrong7.0%9.0%7.0%
American Marazzi Tile5.0%6.0%0.0%
Congoleum4.0%4.0%2.0%
Mannington3.0%4.0%0.0%
Interceramic2.0%2.0%2.0%
Laufen International3.0%1.0%2.0%
Monarch Tile1.0%2.0%2.0%
Porcelanosa3.0%1.0%2.0%
Crossville Ceramics1.0%2.0%0.0%
Summitville Tile1.0%1.0%0.0%
U.S. Ceramic1.0%2.0%0.0%
Villeroy & Boch3.0%1.0%0.0%
Hastings0.0%1.0%0.0%
Huntington-Pacific1.0%0.0%0.0%
Latco0.0%0.0%0.0%
Metropolitan Ceramics0.0%0.0%0.0%
RoTile0.0%0.0%0.0%
other0.0%0.0%2.0%
indicated at least one46.0%46.0%53.0%
did not indicate45.0%44.0%38.0%
no answer5.0%9.0%9.0%
none4.0%2.0%0.0%
multiple answers

Brands Used in Past 2 Years

Which brands has your firm USED IN THE PAST 2 YEARS in the homes you've built (including brands you subcontracted with others to install)?

Census Region
TotalNortheastMidwestSouthWest
base: BUILDER builders402.062.0104.0148.088.0
Dal-Tile43.0%50.0%27.0%43.0%56.0%
Florida Tile35.0%40.0%38.0%36.0%25.0%
American Olean27.0%42.0%25.0%22.0%25.0%
Armstrong24.0%24.0%32.0%20.0%20.0%
American Marazzi Tile14.0%19.0%15.0%16.0%5.0%
Congoleum14.0%13.0%17.0%11.0%16.0%
Mannington9.0%8.0%13.0%7.0%9.0%
Interceramic7.0%5.0%8.0%8.0%5.0%
Monarch Tile7.0%6.0%8.0%9.0%6.0%
U.S. Ceramic7.0%13.0%6.0%9.0%0.0%
Laufen International6.0%11.0%11.0%3.0%2.0%
Porcelanosa6.0%21.0%3.0%3.0%5.0%
Crossville Ceramics5.0%3.0%7.0%5.0%3.0%
Villeroy & Boch5.0%16.0%4.0%5.0%0.0%
Summitville Tile4.0%2.0%5.0%6.0%3.0%
Huntington-Pacific2.0%3.0%2.0%3.0%2.0%
Latco2.0%0.0%3.0%2.0%3.0%
multiple answers
Average Sale Price
Under $125K$125K-$199K$200K-$349K$350K+
base: BUILDER builders26.090.0122.0152.0
Dal-Tile42.0%31.0%43.0%49.0
Florida Tile38.0%24.0%36.0%40.0
American Olean31.0%19.0%21.0%34.0
Armstrong35.0%29.0%25.0%18.0
American Marazzi Tile4.0%16.0%12.0%16.0
Congoleum19.0%14.0%17.0%11.0
Mannington8.0%7.0%12.0%8.0
Interceramic8.0%9.0%7.0%6.0
Monarch Tile19.0%9.0%3.0%8.0
U.S. Ceramic8.0%8.0%7.0%7.0
Laufen International0.0%3.0%7.0%9.0
Porcelanosa0.0%0.0%1.0%15.0
Crossville Ceramics8.0%2.0%2.0%8.0
Villeroy & Boch4.0%0.0%4.0%11.0
Summitville Tile4.0%4.0%4.0%5.0
Huntington-Pacific0.0%1.0%2.0%4.0
Latco0.0%3.0%2.0%3.0
multiple answers
Units Built
1-45-4950+
base: BUILDER builders149.0202.045.0
Dal-Tile48.0%38.0%47.0%
Florida Tile40.0%32.0%31.0%
American Olean32.0%26.0%13.0%
Armstrong21.0%26.0%20.0%
American Marazzi Tile14.0%16.0%4.0%
Congoleum13.0%16.0%7.0%
Mannington5.0%12.0%7.0%
Interceramic9.0%6.0%4.0%
Monarch Tile5.0%9.0%7.0%
U.S. Ceramic7.0%7.0%2.0%
Laufen International8.0%4.0%7.0%
Porcelanosa7.0%4.0%11.0%
Crossville Ceramics3.0%6.0%4.0%
Villeroy & Boch9.0%4.0%0.0%
Summitville Tile3.0%6.0%2.0%
Huntington-Pacific1.0%3.0%2.0%
Latco3.0%2.0%0.0%
multiple answers
Purpose

The findings cited in this report are based on a survey sponsored by Hanley-Wood, LLC, on behalf of their publication, BUILDER.

The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders in the BUILDER audience. Specific areas of inquiry included:

  • The number and average sale price of residential units built by respondents' firms in 2004.
  • Respondents' familiarity with, use of, and opinions about brands in 69 product categories.
  • The one brand within each category respondents feel is best at communicating with them.
Method

The survey sample of 6,250 was selected in systematic fashion by Palm Coast Data, Inc., and Readex from BUILDER's domestic, qualified "builder" circulation of approximately 125,000 recipients at the time of sample selection.

Five versions of an 8-page questionnaire were designed jointly by BUILDER and Readex. Each version contained two questions common to all versions, with the remaining brand-specific questions unique to each.

Data was collected via mail survey from October 18 to December 11, 2000. To ensure the value of this brand use data to manufacturers, the findings cited in this report are based on the 2,247 respondents who indicated their firms built residential units in 2000 (36% of the survey sample).

The margin of error for percentages based on all 2,247 usable responses is ±2.0% at the 95% confidence level. The margin of error for percentages based on smaller sample sizes—census regions, for example— will be larger.